Shiela Alejo

Versatile and results-oriented Administration and Human Resources professional seeking to leverage expertise in office operations management, vendor routing, expatriate support, and core HR functions—including onboarding lifecycle tracking, HMO processing, and payroll compliance—to streamline business workflows and enhance organizational efficiency.

Admin Associate - ONE Manila Marketing Center (Ocean Network Express Pte. Ltd)

(2024-11 - 2025-12)

• Analyzed and distributed incoming memos, reports, and contracts to appropriate stakeholders.
• Managed vendor relations, including invoice routing, payment monitoring, and inquiry correspondence.
• Provided high-level support to foreign expatriates regarding visa processing, housing, and business travel.
• Coordinated company events and maintained government compliance documents.
• Handled general office management, including equipment maintenance and supply ordering.

HR Associate - ONE Manila Marketing Center (Ocean Network Express Pte. Ltd)

(2026-01 - 2026-06)

• Facilitates onboarding processes for new hires.
• Manages HMO enrollment processing and assists with HR system maintenance.
• Ensures payroll attendance compliance through meticulous monitoring.

Inbound & Logistics Coordinator - Mondelez International Inc. (via Topserve Solutions Inc.)

(2023-02 - 2024-05)

• Shipment & 3PL Management: Handled local and international shipments by coordinating with Third-Party Logistics (3PL) providers to ensure timely delivery and customs clearance.
• Container Allocation: Managed the strategic allocation of containers for shipment deliveries across key regions including Manila, Cebu, and CDO.
• Logistics Scheduling: Oversaw the scheduling for both Dry and Reefer (refrigerated) shipments, ensuring proper handling of temperature-sensitive goods.
• Financial Oversight & Audit: Conducted meticulous counterchecking of demurrage fees and other trucking charges to ensure billing accuracy for financial reporting.
• Inventory Systems: Utilized SAP codes for data encoding, inventory tracking, and maintaining logistical records.

Bachelor of Arts - Communication - Olivarez College (2018 - 2022)