Stephanie Ganeb
Mass Communication Graduate | E-Commerce & Administrative Support
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About
I am a hardworking, highly organized, fast learner, attention detailed and responsible individual that is always open to new opportunities. I do believe that continuous learning is a must for me to grow in all aspects as an individual and being stagnant with what I already know is a big No for me. I always also do look forward to new challenges and every time that I don't know how to do something I don't take it as a hindrance but instead always make sure to learn it by myself thru self- learning
Experience
Ecommerce Coordinator at Ifashion Marketing Co. (2026-04 – 2026-09)
- Manage day by day operations of an online Store (Lazada, Shopee, TIktok) Update Product Listing, Monitoring Inventory, Campaign, Price Update.
- Performed bulk listing updates and routine catalog maintenance.. Ensured accurate, consistent, and complete product information across all marketplaces.
- Managed product titles, descriptions, images, thumbnails, attributes, weights, dimensions, and variations.
AGENT at RGS RECOVERY MANAGEMENT (2023-07 – 2023-09)
- Resolved inquiries, complaints, and service requests in a timely and professional manner.
- Contacted customers regarding overdue credit card accounts through outbound and inbound calls
- Explained balances, payment options, and negotiated payment arrangements
STORE CASHIER at GOLDEN ABC INC (2018-02 – 2021-08)
- Operated cash register and handled cash, credit, and digital transactions accurately.
- Provided friendly and efficient customer service to ensure a positive shopping experience.
- Assisted with stocking shelves, organizing displays, and maintaining a clean checkout area
SALES ASSOCIATE at STEFANO FOOTWEAR CORP (2013-03 – 2015-02)
- Delivered excellent customer service by greeting customers, identifying needs, and recommending products.
- Assisted with product knowledge, promotions, and upselling to drive sales and meet store goals
CASHIER at DAVID'S TEA HOUSE (2012-08 – 2012-11)
- Handled cash, and card payments accurately
- Operated POS system for billing and order processing
- Maintained cash register balance at shift end
- Provided friendly and efficient customer service
Education
Bachelor of Arts in Mass Communication – ICCT COLLEGES CAINTA (2022 – 2025)
Associate in Hotel and Restaurant Management – ICCT COLLEGES CAINTA COGEO (2010 – 2012)
