Thea Lorca
MEDICAL BILLING REPRESENTATIVE
Hire this person
Send a job offer directly to this candidate
About
To obtain a position with a company that provides opportunities for learning, professional growth, and career development, where I can apply my skills, learn new technologies, and contribute to the success of the organization.
Experience
MEDICAL BILLING REPRESENTATIVE - GLOBAL HEALTHCARE RESOURCES - General Maxilum Ave., Cebu City, Cebu, Philippines
(2025-07 - 2026-06)
- Verified patient insurance eligibility, benefits, and coverage prior to claim submission.
- Processed insurance claims, corrected billing errors, and resolved claim rejections and denials.
- Followed up on unpaid, pending, and denied claims to ensure timely reimbursement.
- Maintained accurate documentation of retrieval activities and updated records in company databases.
MEDICAL RECORDS RETRIEVAL REPRESENTATIVE - COTIVITI - 1 Nito Tower Archbishop Reyes Ave., Cebu City, Cebu, Philippines
(2023-07 - 2025-05)
- Contacted healthcare providers, hospitals, and medical facilities to request and retrieve patient medical records.
- Tracked and monitored medical record requests to ensure timely completion and follow-up.
- Reviewed medical records for completeness and accuracy before submission.
ADVISOR 1, CUSTOMER SERVICE REPRESENTATIVE - HIGHMARK INSURANCE, CONCENTRIX - The Link Bldg. I.T Park, Cebu City, Cebu, Philippines
(2022-12 - 2023-04)
- Responded to inbound calls from healthcare providers regarding insurance benefits, eligibility, claims status, prior authorizations.
- Verified member eligibility, coverage, and benefits using company systems.
GRAPHIC DESIGNER
(2015 - 2020)
Freelance Graphic Designer
Education
BACHELOR OF SCIENCE - OPTOMETRY - CEBU DOCTOR'S UNIVERSITY (2014 - 2020)
SECONDARY - La Salle University Integrated School (2010 - 2014)
PRIMARY - Ozamiz City Seventh Day Adventist Elementary School (2004 - 2010)
