Thina Dumlao

Detail-oriented Human Resources professional with over ten years of experience providing end-to-end recruitment, talent and performance management, employer branding, training, and employee engagement functions. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow.

HR Head at Cathay United Bank Manila Branch (2025-05 – Present)

• Manage the end-to-end onboarding and offboarding process of the branch
• Partner with team/unit heads to understand workforce needs and ensure timely hiring
• Coordinate with payroll provider to ensure timely processing and accuracy of employee payroll
• Administer compensation and benefits programs and ensure they are aligned with company policies and local labor laws
• Serve as the point of contact for employee concerns and grievances
• Conduct investigations and ensure appropriate documentation
• Coordinates with different departments on various company activities undertaken by HR
• Introduces strategies and innovation for CSR Initiatives, Wellness Program and Environmental Sustainability
• Identify training needs and organize learning and development initiatives to enhance employee skills and capabilities
• Oversee the performance evaluation process and provide guidance to managers and employees
• Monitor and manage evaluation process for probationary employees
• Support goal setting, coaching, and development planning
• Develop and implement HR policies and procedures in compliance with labor laws and company standards
• Maintain and update employee work rule and ensure employee awareness
• Handle the expat employees' onboarding which includes processing of working visas, Alien Employment Permits (AEP), and other government related requirements
• Ensure all legal and company requirements are fulfilled before employee separation
• Prepares and submit reports to SSS, Pag-ibig Fund, Philhealth, BSP, PDIC and other government offices related to Human Resources

HR Officer at Sumitomo Mitsui Banking Corporation Manila Branch (2022-10 – 2025-04)

• Manage end-to-end recruitment process to deliver all the required manpower needs of the whole branch
• Prepares and submit all manpower and onboarding related reports needed by the regulatory body
• Serves as the branch's person-in-charge and UAT tester to several local and regional projects such as Applicant Tracking System, Employee Value Proposition playbook, Fit and Proper checks, and other HR system related initiatives
• Responsible for the company's external image, including creating and maintaining career pages, recruiting campaigns, and job board profiles
• Responsible for developing and updating the employer value proposition, creating and distributing content, and organizing events to attract potential candidates
• Maintains and monitor's the performance management cycle of the branch from Goal Setting to Year-end Performance Review
• Acts as the person-in-charcge in managing the talent identification, promotion nominations, and succession planning for the branch and to ensure timely submission to our regional counterparts for approval
• Organize branch activities such as company parties, corporate social responsibility initiatives, and townhalls
• Acts as the HR Systems officer for the branch
• Manage and assist in all visa and other expat related queries

HR Specialist at BDO Unibank Inc (2015-09 – 2022-09)

• Process and deliver the required manpower needs of each business units under BDO Life
• Administer Culture Fair Intelligence Test and Sales Aptitude Test to applicants
• Initiate different sourcing activities and events to expand sourcing network
• Coordinates with different recruitment agencies regarding additional manpower requests
• End to end recruitment process from sourcing to deployment
• Ensure on-time submission of hiring documents, hiring memos, and recruitment reports
• Prepares the Hiring Approval of candidates for hiring
• Manages the recruitment database and SAP
• Manages all outsourced employees deployed to BDO Life
• Conduct exit interviews to all resigned employees
• Sends out HR announcements and other internal postings
• Organized and assisted in different employee relation activities (i.e. Company Christmasparty, Company Outing, General Assembly, etc.)
• Manage end-to-end recruitment process to deliver all the required manpower needs of the whole branch
• Prepares and submit all manpower and onboarding related reports needed by the regulatory body
• Serves as the branch's person-in-charge and UAT tester to several local and regional projects such as Applicant Tracking System, Employee Value Proposition playbook, Fit and Proper checks, and other HR system related initiatives
• Responsible for the company's external image, including creating and maintaining career pages, recruiting campaigns, and job board profiles
• Responsible for developing and updating the employer value proposition, creating and distributing content, and organizing events to attract potential candidates
• Maintains and monitor's the performance management cycle of the branch from Goal Setting to Year-end Performance Review
• Acts as the person-in-charcge in managing the talent identification, promotion nominations, and succession planning for the branch and to ensure timely submission to our regional counterparts for approval
• Organize branch activities such as company parties, corporate social responsibility initiatives, and townhalls
• Acts as the HR Systems officer for the branch
• Manage and assist in all visa and other expat related queries

Training Assistant at SL Temps (deployed in Generali Phils) (2014-10 – 2015-03)

• Co-facilitate trainings for regular employees and new employees
• Develops or explore new trainings for the employees
• Helps in revising and updating Job Effectiveness Description of employees
• Monitors the Job Description, Performance Plan, and PerformanceAppraisal of Employees
• Coordinates with different training providers regarding their offerings for GP employees
• Manages training database
• Proctors in Life Office Management Association (LOMA) exam
• Prepares logistics for different trainings offered by the department

Bachelor of Science, Bachelor of Arts in Psychology and Guidance and Counseling – St. Scholastica's College Manila (2010-06 – 2014-03)

Highschool – Colegio San Agustin Makati (2006-06 – 2010-03)