Zyra Ero

Detail-oriented administrative professional with a passion for Human Resources

Talent

Pasay, National Capital RegionMember since June 27, 2026

Microsoft Office Suite (Word, Excel, PowerPoint)Advanced customer service skillsResolving customer complaintsAbility to quickly adapt to new technologies and work environments

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Microsoft Office Suite (Word, Excel, PowerPoint)Advanced customer service skillsResolving customer complaintsAbility to quickly adapt to new technologies and work environments

About

Detail-oriented administrative professional with a passion for Human Resources, dedicated to enhancing workplace engagement and driving the company's goals through effective support and strategic initiatives.

Experience

HRQ Associate- Crew Claims - StarOcean Manning Philippines Inc. - Parañaque City

(2024-10)

Provide administrative support to the HRQ department in relation to human resources and claims & quality management systems/functions.
Responsible for the efficient and effective management and implementation of human resources functions related to seafarers/dependents HMO and employee relations.

Crewing Staff - C.F.Sharp Crew Management,Inc. - Intramuros, Manila

(2024-03 - 2024-08)

Updating of seaferers information,documents & certificate expiry.
Provide administrative support to the Crewing Department, including data entry, filing, and record-keeping tasks as required.

School Assistant - Asian Institute of Management - Makati, Metro Manila

(2023-07 - 2023-11)

Provides logistical, administrative, and project support to the School Manager.
Assist in organizing workshops, seminar, and guest lectures related to data science.

Human Resource Intern - Acacia Hotels Manila - Alabang, Muntinlupa City

(2022-07 - 2022-11)

Support onboarding process for new employees, including preparing paperwork and conducting orientation sessions.
Helps in organizing employee engagement activities and events.

Casino Table Games Dealer - City of Dreams Manila - Parañaque City

(2014-06 - 2018-08)

Interact with customers in a professional and courteous manner, providing excellent customer service.
Explain game rules and procedures to customer and collaborate with other casino staff to ensure a safe and secure gaming environment.

Education

Bachelor of Science in Business Administration - Human Resource Development Management - ISHRM School System, Habay, Bacoor, Cavite (2019-06 - 2023-05)

2 Yr. Course in Hotel and Restaurant Management - Hotel and Restaurant Management - ISHRM School System, Habay, Bacoor, Cavite (2006-06 - 2008-04)