Katrina Madrid

Detail-oriented bilingual professional with over 10 years of translation experience, fluent in English and Tagalog, skilled in communication, customer service, and technical support.

Freelance Translator at Motaword (2016-01 – Present)

• Provided translation services for diverse content
• Ensured cultural adaptation and localization for relevance

Technical Service Representative at Everise (2020-04 – 2023-11)

• Provided technical support through various communication channels
• Maintained accurate records of customer interactions

Virtual Assistant at Protech (2023-11 – 2025-05)

• Managed client communications and administrative tasks
• Assisted with data organization and quality checking

Bachelor of Elementary Education in Elementary Education – Occidental Mindoro State College (2016-06)

Master's Degree in Educational Technology – Occidental Mindoro State College