Tomas Persson

Provided email support and customer service for car spare parts Assisted customers with inquiries and order issues efficiently Worked in Karlstad, Sweden, maintaining customer satisfaction and support quality

Customer Service and Email Support - Lecab Car - Sweden

(2022-01 - 2024-12)

• Provided email support and customer service for car spare parts
• Assisted customers with inquiries and order issues efficiently
• Worked in Karlstad, Sweden, maintaining customer satisfaction and support quality
• Provided timely and accurate responses to customer inquiries via email and phone
• Handled a high volume of customer emails daily, achieving quick turnaround times

Licensed Welder - Aker Solutions - Norway

(2011-01 - 2022-12)

• Worked as a licensed welder in the oil industry
• Participated in the new construction of oil rigs ensuring high quality welding and adherence to safety standards
• Executed welds on stainless steel, aluminum, and carbon steel
• Managed and documented welding activities in accordance with company standards
• Achieved high-quality welds that passed all required inspections
• Worked in both workshop and on-site environments under varied weather conditions

Licensed Welder - Notech AS - Norway

(1997-01 - 2010-12)

• Licensed welder specializing in the oil industry
• Involved in new construction projects for oil rigs, delivering precise welds and maintaining project timelines
• Worked in diverse environments including shipyards, construction sites, and manufacturing plants

Industrial Technology 3-Year Program - Industry - Hammarö Gymnasium (1993-01 - 1996-12)