Ralph Leonard Destua
Email Support/ CSR (Customer Service Representative)
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About
I am seeking a position in your company where I can apply remarkable skills that will provide outstanding service. Apply and contribute to the organization to explore my capabilities to serve your company well. Initiate my keenness to learn as an opportunity to improve my career.
Experience
Email Support/ CSR (Customer Service Representative) at SHEIN Service Philippines Limited Corporation (2023-01 – Present)
- Answering Customer Inquiries in regards to order instructions
- Handling order processing and shipment/movement of parcels
- Solving product issues related to damaged or missing items, assisting for returns
- Customer assistance for account issues, credits and promotions
Intern at Kroma Entertainment (2023-01 – 2023-12)
Production and Accounts
- Assist TVC productions for brands
- Assist in Photo shoot such as film and online contents also in post production for podcasts and in film
- Liquidation of receipts used in production
Senior High School Immersion at University of Perpetual Help System Dalta- Molino Campus (2019-01 – 2019-12)
Education
Bachelor of Arts in Communication in Communication – COLEGIO DE SAN JUAN DE LETRAN (2019-01 – 2023-12)
High School in General Academic Strand – UNIVERSITY OF PERPETUAL HELP SYSTEM DALTA- MOLINO CAMPUS (2017-01 – 2019-12)
