Zara Tacay
Reliable Virtual Service Professional
Hire this person
Send a job offer directly to this candidate
About
A virtual hospitality and real estate professional skilled in communication, collaboration, motivation and growth. A quick-witted problem solver and reliable helping hand to business owners and executives.
Experience
RESERVATIONS SALES SPECIALIST - Intercontinental Hotels Group
(2014-01 - 2017-12)
- Converted an average of 100 hotel reservation request calls per day to secured reservations.
- Promoted to Live Chat and Social Media specialist after a year.
- Consistently passed all target metrics in both departments and recognized as 2nd top-selling specialist during the first year of working for this company out of 600 specialists.
LIFE INSURANCE SALES AGENT - Sunlife of Canada Philippines
(2016-01 - 2017-12)
- Conducted financial assessments for clients so they can plan and acquire affordable life insurance.
- Advising clients about their premium deadlines.
ONLINE ENGLISH TUTOR - BIZMATES INC.
(2017-01 - 2018-12)
- Instructed business English lessons to Japanese professionals.
- Trained students to write, read and converse naturally in the English language.
- Shared knowledge on all relevant corporate and interpersonal skills students can use for their futurecareer endeavors outside Japan.
VIRTUAL ADMINISTRATIVE ASSISTANT - FREELANCE
(2018-01 - 2021-12)
- Managed and processed all inbound and outbound communications for real estate professionals.
- Converted cold real estate leads to clients.
- Scheduled appointments with property owners, acquisition managers, contractors and tenants.
- Copywriting for social media marketing.
- Helped the CEO hire and train new assistants and monitor their projects.
VIRTUAL ADMINISTRATIVE ASSISTANT - Intercontinental Hotels Group
(2018-01)
- Managed and processed all inbound and outbound communications for real estate professionals.
- Converted cold real estate leads to clients.
- Scheduled appointments with property owners, acquisition managers, contractors and tenants.
- Copywriting for social media marketing.
- Helped the CEO hire and train new assistants and monitor their projects.
TEAM MEMBER - WAITSTAFF - Pizza Hut - Philippines Pizza Inc.
(2013-01 - 2014-12)
- Served as a dynamic team member focused on giving an energetic table service to diners.
- Learned the skill of upselling and adding value to an experience by selling add-on products.
- Received management training from supervisors and managers.
Education
Bachelor of Science - Hospitality Management - University of the Cordilleras (2010-01 - 2013-12)
