Abdul Rehman

Technical Support Engineer with 5+ months of experience in technical troubleshooting and user support, with a strong understanding of networking concepts including TCP/IP, LAN/WAN, routing, switching, VLANs, DHCP, and DNS. Skilled in diagnosing hardware, software, and connectivity issues and delivering practical solutions. Looking for opportunities in IT Networking, Network Support, or NOC roles.

Technical Support Engineer - Sybrid Pvt. Ltd.

• Karachi, Pakistan

(2025-09 - 2026-01)

• Delivered technical support to customers via phone and email, resolving hardware, software, and connectivity issues.
• Diagnosed hardware and software problems using structured troubleshooting tools and methods.
• Troubleshot network connectivity issues, including router configuration, IP addressing.

Bachelor of Science - Computer Science - Quaid-e-Awam University of Engineering, Science and Technology (2021-12 - 2025-08)