Manzar Hussain

I am a dedicated and self-organized person with Bachelors in Telecommunication Engineering making me a qualified individual understanding professional concepts of the field and I have also been working as a technical support engineer for a private organization.

Technical Support Engineer - STORM FIBER SYBRID - Karachi

(2024-10 - 2025-06)

• Provided level 1 and level 2 technical support to StormFiber customers. Troubleshooted issues related to fiber optic internet connectivity, VoIP services, and IPTV.
• Monitored the FTTH (Fiber to the Home) to identify outages, latency issues, and network performance bottlenecks.
• Collaborated with the NOC (Network Operations Center) and field teams to resolve faults.
• Configured customer-premises equipment (CPEs) like ONTs, routers, switches. Remotely accessed and diagnosed network devices using Telnet, SSH, and proprietary platforms.

Bachelor - Telecommunication - Mehran UET, Jamshoro (2018 - 2022)

Intermediate - Pre-Engineering - H.S.C School, Amanabad (2016 - 2018)