Anish Goyer
Customer Support Executive
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About
Customer Support Executive and Teaching Assistant with experience in international campaigns (Alibaba, DME US). Skilled in handling high-volume customer inquiries, resolving issues efficiently, and maintaining 95%+ customer satisfaction. Strong communication, problem-solving, and time management abilities with a focus on delivering excellent client service.
Experience
Customer Support Executive at IBEX – AIDC / Alibaba Campaign (2025-05 – 2026-09)
- Handled international customer inquiries via phone and email
- Managed high-volume queries while Maintained a 95%+ customer satisfaction rate
- Assisted clients across multiple regions with timely issue resolution
Teaching Assistant at APTECH Learning (2024-08 – 2025-02)
- Assisted instructors in lectures and practical sessions
- Supported students in lab work, assignments, and projects
- Supported students in during lectures and practical sessions
Customer Support Executive at ANH – DME International Campaign (US, America) (2023-02 – 2024-03)
- Provided support to US-based customers
- Resolved issues efficiently while maintaining service quality
- Managed inquiries across multiple time zones
Education
Bachelor's in Computer Science – Private University
ADSE in Advanced Diploma in Software Engineering – Aptech Learning Pakistan
