Arbaz Ali

Motivated and customer-focused professional seeking a challenging role where I can apply my experience in guest services, dispatch operations, and customer support to contribute to organizational growth, while continuing to learn and develop professionally.

Guest Service Agent & Dispatcher - Viper Cab Pvt Ltd (Canadian Campaign) - Lloydminster, Alberta

(2020-01 - 2022-01)

• Handled customer calls and coordinated dispatch operations for taxi services
• Provided guest service support, ensuring smooth communication between drivers and customers
• Managed booking requests and resolved customer queries efficiently

Guest Service Agent & Dispatcher - Lloyd Cab - Lloydminster, Alberta

(2019-01 - 2020-01)

• Assisted guests with bookings and inquiries, ensuring high-quality service
• Coordinated dispatch schedules for efficient routing of drivers

Computer Operator & Helper - Leopards Courier

Salesman - Boutique Shop

CMCS - University of Gujrat (UOG)

HSSC (I.Com) - BISE Gujranwala (2015)

SSC (Matric) - BISE Gujranwala (2013)