Areej Irfan

Results-driven IT professional with experience in software development, ERP/CRM support, project coordination, customer service, telesales, and e-commerce. Strong technical and communication skills with a proven ability to resolve client issues and coordinate cross-functional teams.

E-commerce & Affiliate Marketing Specialist at Self-Employed (2024-01 – Present)

• Manage eBay and e-commerce operations.
• Product research, listings, order fulfillment and customer support.

IT Support Specialist & Team Coordinator at Creative Garage Pvt Ltd (2023-02 – 2023-09)

• Managed ERP/CRM tickets and coordinated with developers.
• Trained clients and supported ERP implementations.

Sales Executive & Validator at UKR (Etisalat UAE Partner) (2022-06 – 2023-02)

• Achieved sales targets and validated customer onboarding.

Customer Service Agent at eLearning Campus (2020-08 – 2022-01)

• Managed administration, staff training and student support.

Sales Representative at State Life Insurance (2019-12 – 2020-12)

• Built client relationships and exceeded sales targets.
• Manage affiliate marketing campaigns, product research, promotional content and audience-focused product promotion.

BS in Information Technology – Barani Institute of Information Technology (2017 – 2021)

Intermediate in General Science

Matric in Science