Arsh Afaq

Results-driven Technical Project Manager with a Master's in Project Management and 5+ years of experience delivering software, digital transformation, enterprise systems and ecommerce platforms. Skilled at leading cross-functional teams, coordinating international stakeholders, and translating business requirements into effective technology outcomes.

Project Manager – IT - Leopard Courier Services

(2026-03)

Lead technology-driven initiatives focused on digital transformation, operational improvement, customer experience and enterprise system optimization. Manage full project lifecycles across business, ops, dev, QA and finance teams using Agile practices.

• E-Commerce Portal Development: Coordinated UI/UX, development, testing and deployment for customer-facing platforms.
• Real-time reporting solution enabling improved management decision-making.
• HRMS System Implementation: Improved employee management workflows, data accessibility, and operational efficiency.
• Customer Mobile Application: Shipment tracking, online booking, pricing and self-service capabilities.
• CSD KPI Dashboard — 5 Phases: Real-time reporting solution enabling improved management decision-making.
• Enterprise & Ops Initiatives

Project Manager - ArraySystems Limited

(2022-09 - 2026-02)

Delivered web, mobile, automation and digital transformation projects for local and international clients. Led developers, designers, QA and stakeholders through full delivery cycles using Agile and Jira.

• Web Development Projects: Multiple websites end-to-end — requirements, UI/UX, development, QA and deployment.
• Mobile Application Projects: Managed delivery from requirement analysis to release.
• Business Automation Solutions: CMS integrations, custom apps and digital platforms to reduce manual workflows.

Team Lead & Operations Manager - Integral Technologists

(2022-05 - 2022-08)

Managed technical operations, backend workflows, QA processes and documentation. Improved workflow efficiency through structured processes.

Full Stack Developer - Lambda Theta

(2021-02 - 2021-06)

Built responsive web applications using PHP and MySQL. Supported frontend/backend development, testing and system improvements.

Master's in Project Management - Project Management - Muhammad Ali Jinnah University (2025)

B.E. Computer System Engineering - Computer System Engineering - Muhammad Ali Jinnah University (2023)

Intermediate - Govt. Delhi College (2019)

Matriculation - The Times School (2017)