Customer focused professional with 6+ years of experience in customer support, BPO, sales, and team leadership.
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Customer focused professional with 6+ years of experience in customer support, BPO, sales, and team leadership. Proven ability to handle high volume customer interactions, resolve issues efficiently, and maintain quality standards. Skilled in CRM systems, live chat tools, and cross functional communication. Currently pursuing BS Supply Chain Management at Bahria University Islamabad.
Customer Support Executive at AZK Telecom (2024-04 – Present)
Sales Representative at Touchstone Communications (2023-02 – 2024-04)
Team Lead at Leaders BPO (2020-08 – 2021-02)
Sales Representative at Leaders BPO (2020-02 – 2020-08)
Sales & Digital Marketing Executive at Albari Marketing (2018-03 – 2020-01)
BS in Supply Chain Management – Bahria University, Islamabad (2023 – 2027)
Intermediate in Computer Science – IMCB F11/1 (2020 – 2022)
