Daman Arshad

Management Information Systems graduate (Summa Cum Laude, GPA 3.93/4.0) with experience in requirements analysis, database design, data reporting, and process documentation. Skilled at bridging business needs and technical solutions through structured analysis, SQL querying, and clear documentation. Strong communication and cross-department coordination skills.

Technical Support Intern at Prince Mohammad Bin Fahd University (2026-06 – 2026-08)

• Reimaged and configured 90+ devices to Windows 11 across campus buildings and labs, including BIOS configurations (TPM/PTT, AHCI, UEFI) and domain/software setup
• Diagnosed and resolved hardware, software, printer, login, and network connectivity issues through helpdesk tickets
• Documented 100% of new and disposed IT assets in Excel, tracking serial numbers and condition for accurate inventory records
• Configured printers, laptops, and new IT equipment for faculty and staff
• Backed up and migrated employee data between devices, verifying integrity before decommissioning old assets
• Created 3 instructional video and PDF guides to help new students log into organizational software

Remote IT and Data Support at AMAK CC (2024-06 – 2026-04)

• Administered company domain, email accounts, and user lifecycle processes for internal users
• Maintained and updated website content to ensure accuracy and consistency
• Executed data entry, validation, and reconciliation to ensure record accuracy on profile
• Prepared and formatted official documents for internal and external use

BS in Management Information Systems – Prince Mohammad Bin Fahd University (2023-2026)