Dani Khanzada
Head of Accounts & Operations | Audit & FBR/SRB Taxation | Shopify E-Commerce & ERP
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About
Accounts and operations professional with 8+ years across audit, taxation, international trade documentation, and e-commerce.
Currently
Head of Accounts and Operations at a growing retail brand, running accounting, payroll, inventory, order dispatch, Shopify, Meta ads, and daily video content. Strong in ERP systems (Splendid, Unity Retail), Excel automation, and accurate financial control, with a background in statutory audit and FBR/SRB tax filing. Trained in AML, KYC, and cash flow management, and building banking knowledge for finance and operations roles in banks.
Experience
Head of Accounts and Operations - Bin Rahmat - Karachi
(2026-03)
- Run complete accounts in Splendid ERP: product setup, sales invoices, sale returns, stock adjustments, purchase records, and daily ledgers
- Lead payroll and the daily piece-rate for 30+ artisans and staff, and track all business expenses, using Excel dashboards I built
- Control warehouse inventory, stock counts, and product movement, and maintain inventory records for investors in Excel
- Manage customer support and order handling: check incoming orders, pack them, and dispatch through Beta logics
- Led the redesign of the Shopify store and manage the website, covering theme, product catalog, and inventory sync
- Plan and run Meta ad campaigns on Facebook and Instagram that drive online orders through WhatsApp and Shopify
- Shoot, edit, and publish daily factory videos across all social media platforms to grow brand reach
- Coordinate vendors and internal teams to remove supply chain delays, and deliver daily and weekly management reports
Operations and Inventory Manager - Al-Deebaj - Karachi
(2025-07 - 2026-02)
Promoted from Customer Support Manager
- Led branch inventory control, stock transfers, and daily order fulfillment using Unity Retail (Firaasa)
- Handled job orders, sale and return invoices, and stock audit reports in Splendid ERP
- Managed the company Shopify store, including product listings, stock synchronization, and on-page SEO
- Planned and ran Facebook and Instagram ad campaigns that increased online sales
- Managed customer orders, delivery updates, and chats across WhatsApp and social channels using Revora (formerly MyAlice)
Customer Support Manager - Al-Deebaj - Karachi
(2025-01 - 2025-07)
- Led customer service across WhatsApp, Instagram, and other social media channels
- Resolved complex complaints, delivery inquiries, and return and exchange requests quickly and professionally
- Worked with warehouse staff and courier partners to trace stuck parcels, correct shipping details, and speed up dispatches
- Set clear communication standards that protected brand reputation and improved customer retention
International Forwarding Operations Coordinator - Hazir Freight Pvt. Ltd - Karachi
(2023-11 - 2024-12)
- Coordinated import and export ocean freight shipments from booking to final delivery
- Prepared, audited, and verified Bills of Lading, commercial invoices, and cargo packing lists
- Ensured compliance with Pakistan Customs regulations and maritime documentation standards to prevent port holds
- Acted as the main contact between clients, shipping lines, and customs clearing agents for smooth terminal handovers
- Monitored container movements and gave clients real-time tracking updates, resolving transit issues quickly
Freelance Digital Marketing Specialist - Fiverr & Pakistani Retail Brands
(2023-01 - 2024-05)
Done alongside full-time work and studies
- Delivered social media management, creative content, and paid ad management for international clients on Fiverr and Pakistani retail brands
- Planned, tested, and optimized Facebook and Instagram ad campaigns to generate leads and website conversions
- Recorded and edited promotional videos using Adobe Premiere Pro, and designed posts and banners in Photoshop
- Built Excel reporting templates with Macros so clients could see return on ad spend clearly
Senior Accountant, Tax & Audit Specialist - Noor Muhammad (Advocate / CA) - Karachi
(2018-08 - 2022-11)
- Prepared balance sheets, profit and loss statements, and trial balances for commercial clients in line with local accounting standards
- Managed NTN registrations, income tax and sales tax returns, and the full FBR and SRB filing process, on time
- Calculated withholding tax and submitted monthly statements and challans within strict deadlines
- Conducted statutory audits for engineering and polytechnic institutions, a large hospital network, and defense housing societies in Karachi
- Applied internal audit controls: verified physical assets, reconciled cash books, examined high-value vouchers, and confirmed balance sheet schedules against bank ledgers
- Prepared audit working papers and tax files that supported Chartered Accountants during statutory audits and assessments
- Maintained monthly bank reconciliations and general ledgers with accurate records across clients in multiple sectors
- Built automated Excel and Google Sheets trackers and financial models (VLOOKUP, Pivot Tables, Macros) to reduce errors and speed up data entry
Education
Bachelor of Science - Computer Science (BSCS) - Shaheed Benazir Bhutto University, Nawabshah (2023 - 2026)
H.S.C. Intermediate - Engineering - Karachi (2020 - 2022)
S.S.C. Matriculation - Science - Karachi (2018 - 2020)