Naila Sheikh
RESTAURANT & HOSPITALITY MANAGER
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About
Experienced Restaurant and Hospitality Manager with more than 10 years of management experience in leading restaurants and hotels across Pakistan. Skilled in restaurant operations, staff supervision, customer service, team leadership, marketing, and daily business management. Proven ability to improve customer satisfaction while maintaining high operational standards.
Experience
GRO / SUPERVISOR / FLOOR MANAGER - FCM Bistro - F-10, Islamabad
(2023-01 - 2024-01)
- Managed dining floor operations and coordinated with service staff to ensure smooth running of the restaurant.
RESTAURANT MANAGER - Pothohar Hotel & Restaurant - Murree Road, Rawalpindi
(2022-01 - 2023-12)
- Managed daily restaurant operations, staff supervision and ensured excellent customer service.
RESTAURANT MANAGER (Owner) - ROCK Bottom Restaurant - F-11, Islamabad
(2020-07 - 2022-01)
- Owned and managed the restaurant, supervised team and ensured efficient service delivery and operational standards.
MARKETING MANAGER - Olive Garden Restaurant - Jinnah Super, Islamabad
(2018-07 - 2020-01)
- Planned and executed marketing strategies to increase customer engagement and business growth.
ASSISTANT MANAGER - Andaaz Restaurant - Islamabad Village, Islamabad
(2017-01 - 2018-01)
- Assisted in daily operations, staff management and maintained high service quality.
ASSISTANT MANAGER - Tuscany Court Yard - F-7, Islamabad
(2015-01 - 2017-01)
- Managed operations, coordinated with different departments and handled customer concerns.
RESTAURANT MANAGER - Bar-B-Q Tonight - GT Road, Rawalpindi
(2013-07 - 2015-01)
- Managed overall restaurant operations, staff supervision, and customer satisfaction.
SUPERVISOR (Only) - Avari Lahore - Lahore
(2012-01 - 2013-01)
- Assisted management in daily operations and ensured smooth workflow in the restaurant.
MANAGEMENT & INVENTORY OFFICER - PVL Company - Dubai UAE
(2011-01 - 2012-01)
- Managed inventory, maintained stock records and supported management in smooth operations and reporting.
Education
Matriculation - SSC - BISE, LAHORE (2009 - 2009)
Intermediate - HSSC - AIOU, Islamabad (2012 - 2012)
Bachelor of Arts - BA - University of Punjab, Lahore
