Hamza Ramzan

Hardworking and dedicated professional with experience in customer support and electrical maintenance. Known for strong communication skills, problem-solving ability, and a solid work ethic. Seeking to leverage skills in call center customer service or electrical technical support roles.

Call Center Representative | Junior Representative - CCI

• Handled incoming customer queries, providing timely and accurate information to resolve issues effectively.
• Maintained customer satisfaction through clear, polite, and professional communication in English and Urdu.
• Worked diligently within a fast-paced environment to meet performance targets and quality metrics.

Junior Electrician

• Performed routine electrical maintenance, inspections, and troubleshooting of electrical systems.
• Assisted in installing, repairing, and wiring electrical components safely and efficiently.
• Followed safety protocols and guidelines to ensure safe operation and high-quality workmanship.

Matriculation