Hamzullah Khan Hoti
ADMINISTRATIVE & CUSTOMER OPERATIONS PROFESSIONAL
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About
Highly organized and versatile professional with extensive experience in office administration, customer facilitation, and secretarial operations. Proven track record of managing multiple corporate workflows simultaneously, optimizing office procedures, and delivering exceptional customer service. Adept at data management, meeting coordination, and using advanced office software to streamline day-to-day business productivity.
Experience
Business Development Officer - Askari Bank Limited
(2026-01)
- Driving Current Account and Saving Account growth and bringing in new business deposits
- Conducting field visits to pitch banking services, open new accounts, and build relationships with local businesses and individuals.
Customer Facilitation Officer - Jubilee Life Insurance Company
(2019-01 - 2026-01)
- Deliver top-tier support to corporate clients by efficiently resolving service inquiries and enhancing customer retention rates.
- Manage official bank dealings and financial documentation, ensuring high precision and full compliance with standard procedures.
- Streamline daily front-office operations and cross-departmental communications to maintain a seamless client facilitation experience.
Deputy Secretary General - Mardan Chamber of Small Traders & Small Industry
(2017-01 - 2019-01)
- Oversaw corporate office management and organized institutional documentation to secure critical administrative records.
- Structured official meeting agendas, scheduled executive assemblies, and precisely cataloged meeting minutes for leadership reference.
Administrative Assistant - Women Chamber of Commerce & Industry, Mardan
(2016-01 - 2017-01)
- Supervised key clerical functions including word processing, comprehensive data analysis via spreadsheets, and billing operations.
- Coordinated logistics and vendor management for commercial events, corporate expos, and institutional networking functions.
- Optimized general office procedures and filing systems, decreasing document retrieval times and improving workflow efficiency.
Administrative Assistant - Women Chamber of Commerce & Industry, Mardan
(2010-01 - 2014-01)
Computer Operator - Islamia Girls Degree College, Mardan
(2014-09 - 2015-11)
- Executed high-speed data entry & managed database management operations for academic records and student profiles.
- Maintained secure, confidential regulatory departmental documentation.
- Provided comprehensive technical assistance to faculty staff regarding office applications and specialized report generation.
Education
Bachelor of Arts - Communication Studies - Allama Iqbal Open University (2016-01)
F.Sc - Pre-Engineering - ANSI Mardan (2011-01)
Matriculation - Science - BISE Mardan (2009-01)
