Javeria Nabeel

Hard working graduate of BBA (Hons), Iqra University, Karachi, with the proven ability to work well both independently and as a valued team member. Currently pursuing MBA with majors in Management Information System (MIS). Equipped with management skills in all business functions.

Accuracy and precision in all tasks result in increased efficiency and successful problem resolution. An enthusiastic and motivated individual who is committed to a career in Business world. Completed IELTS with very good command in English Language, both written and conversational.

Backend Support Executive - Adreach Agency - Remote

(2024-10 - 2025-04)

• Maintained and organized client data for reporting purposes, ensuring 100% record accuracy and reducing data retrieval time.
• Diagnosed and resolved technical customer account and product link issues, escalating high-priority cases to management within defined SLA windows.
• Collaborated with cross-functional teams to address systemic customer-impacting issues, resulting in improved resolution workflows.
• Supported backend operations for 30+ client accounts, ensuring uninterrupted service delivery across CRM platforms.

Lead Generator - Gladius - Remote

(2023-09 - 2024-08)

• Generated Leads for a US guitarist, Gladius by calling different libraries in USA.
• Negotiate contracts and agreements with clients
• Prepared booking reports and performance analysis.

Customer Support Executive - Ibex Global - Karachi

(2015-01 - 2017-01)

Worked as CSE for an international campaign, Square Trade, dealing with clients from USA.

• Solved client issues
• Managed reports and records.
• Was listed as one of their 10 best agents.
• Awarded bonus for performance.

Content Writer - The Codeit Company - Karachi

(2013-01 - 2014-12)

Wrote articles and product descriptions for United Kingdom clients.

Freelancer - Self-employed

Open to work on different projects based on communication, writing and creative skills. Have worked for many international clients through references and Upwork. Also provide online English Tuitions to local and international students.

Bachelor of Business Administration - Business Administration - Iqra University (2013)

Intermediate - Pre-engineering - Government Degree Girls College (2009)

Secondary School Certificate - Science - Student Academy (2006)