IT Support Specialist
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I am a highly skilled IT Support Professional with expertise in Java and web app security, particularly in addressing vulnerabilities listed in OWASP's Top 10. With a proven track record in managing and training large groups, empowering 50 students in Windows and Linux installation, and servicing over 100 Windows computers, I have a strong commitment to excellence. My client-centric approach extends to providing exceptional PC and mobile support, resolving a wide range of issues with precision.
Specializing in tier I technical problem-solving, I consistently deliver swift resolutions for 15-20 students daily, enhancing productivity. I am dedicated to leveraging my IT knowledge to bridge the gap between technical complexities and practical solutions, and I'm eager to explore collaborative opportunities to drive efficiency and productivity while ensuring robust web app security against OWASP's Top 10 vulnerabilities.I am a highly skilled IT Support Professional with expertise in Java and web app security, particularly in addressing vulnerabilities listed in OWASP's Top 10. With a proven track record in managing and training large groups, empowering 50 students in Windows and Linux installation, and servicing over 100 Windows computers, I have a strong commitment to excellence.
My client-centric approach extends to providing exceptional PC and mobile support, resolving a wide range of issues with precision. Specializing in tier I technical problem-solving, I consistently deliver swift resolutions for 15-20 students daily, enhancing productivity. I am dedicated to leveraging my IT knowledge to bridge the gap between technical complexities and practical solutions, and I'm eager to explore collaborative opportunities to drive efficiency and productivity while ensuring robust web app security against OWASP's Top 10 vulnerabilities.
Managed and trained 50 students in Windows and Linux installation, resolved technical issues, and repaired laptops. Installed, serviced, and upgraded 100 Windows computers, offered PC and mobile support to clients, and addressed tier I technical issues for 15-20 students daily, diagnosing and solving problems.
Bachelor's in Computer Science with a 3.40 CGPA from Abdul Wali Khan University, Mardan, with expertise in: