Mariam Tariq

Performance-driven, multilingual Remote Appointment Setter and Sales Development Representative (SDR) with a proven track record in high-converting outbound pipelines and international client operations. Technical expert in deploying advanced CRMs including GoHighLevel (GHL), Zoho CRM, and Weave to manage lead funnels, handle client objections, and maximize sales calendar utilization. Exceptionally fluent in English, specialized in driving revenue-generating activities and lowering no-show rates for fast-growing US and UK businesses.

Sales Development Representative & Appointment Setter - Lifespan Euro Med Spa - Houston, USA (Remote / Contract)

(2024-09)

• Command daily inbound/outbound call routing and warm lead pipelines using Weave to maximize sales calendar booking density.
• Leverage GoHighLevel (GHL) marketing automation to launch proactive client text/email reminders, reducing appointment no-show rates.
• Systematize client lead tracking inside custom CRM pipelines, qualifying inbound prospects to shorten sales team conversion cycles.
• Resolve escalated client objections and service inquiries efficiently, protecting monthly recurring revenue and brand reputation.

Multi-Channel Sales Support Specialist - Marble Mania - Karachi, Pakistan

(2024-10)

• Manage high-volume customer inquiries, support queues, and product objections across multi-channel live chat, digital, and phone frameworks.
• Analyze communication logs to map customer friction points, deploying conversational workflow adjustments that increase repeat client bookings.
• Collaborate daily across internal product and delivery teams using Slack to clear roadblocks and close open customer service tickets.
• Mentor junior team members on objection-handling protocols and high-efficiency daily workflow frameworks

Client Operations & Executive Assistant - Boogles Ltd - London, UK (Remote Contract)

(2024-07 - 2024-12)

• Engineered data-backed presentation decks using PowerPoint to facilitate executive-level talent training and client pitches.
• Controlled real-time administrative task schedules and cross-border project milestones through daily, proactive use of Slack.
• Drafted formal corporate updates, managed outbound business correspondence, and executed relationship-building campaigns for high-value VIP accounts.
• Orchestrated multi-destination international travel logistics and calendar schedules across conflicting time zones.

Operations & Portfolio Coordinator - Staff Kingdom Inc - Toronto, Canada (Remote)

(2023-01 - 2024-01)

• Administered a remote international real estate sales pipeline using automated cloud-based TenantCloud workflows.
• Centralized lead qualifying, tenant matching, and communication touchpoints through a digital property management funnel.
• Preserved peak customer satisfaction metrics by deploying rapid feedback loops and responsive digital support protocols.

Senior Operations Lead & Educator - APS West Karachi/Cantt Public School - Karachi, Pakistan

(2012-04 - 2023-04)

• Commanded localized workforces, structuring professional training frameworks, tracking key performance metrics, and managing stakeholders.
• Analyzed complex socioeconomic trends to present strategic data points to executive boards, refining operational workflows.

Master of Arts - Economics - Karachi University

Bachelor of Commerce - Commerce - DA Degree College for Women Phase VIII