Nadeem Khaliq

Detail-oriented and performance-focused professional with proven expertise in digital marketing, SEO, customer support, and data entry operations. Adept at managing tasks efficiently, improving processes, and achieving targets in fast-paced environments. Passionate about delivering measurable results and adding value to a progressive organization.

Customer Service Executive at IBEX Islamabad (2023-06 – Present)

• Handled customer inquiries, complaints, and service requests
• Maintained proper records of customer interactions and follow-ups
• Handled high call volumes efficiently under pressure
• Assisted in troubleshooting service and technical problems

Marketing Assistant at Captech Marketing Solutions Islamabad (2022-01 – 2022-12)

• Assisted in planning and executing marketing campaigns
• Helped in generating leads and maintaining follow-ups
• Monitored campaign performance and prepared basic reports
• Managed social media pages to improve engagement and brand visibility

Marketing and Sales Assistant at Pakpal Products Islamabad (2021-01 – 2021-12)

• Assisted in marketing and sales activities
• Maintained records of sales data, orders, and customer interactions
• Contributed to product promotion and brand awareness activities
• Coordinated with team members to ensure smooth sales operations

Data Entry Operator at NIFT Rawalpindi (2019-07 – 2020-12)

• Performed accurate data entry and maintained digital records
• Verified, updated, and corrected information
• Ensured timely completion of assigned data entry tasks
• Ensured data confidentiality and compliance with project guidelines

CSR at Ulooms at Ulooms (2020-08 – 2021-02)

Master of Arts (M.A) in Urdu (2022-09 – 2023-12)

Master of Arts (M.A) in Education (2018-09 – 2020-06)

Bachelor of Commerce (B.Com) in Commerce (2013-09 – 2016-06)

Intermediate in Commerce (I.Com) in Commerce (2011-09 – 2012-06)

Matriculation (Arts) in Arts (2008-09 – 2010-06)