Paras Samuel

Motivated and hardworking customer service professional with experience in call center operations and parcel booking services. Strong communication skills, a positive attitude, and a willingness to learn new responsibilities quickly. Seeking an opportunity to contribute to a professional organization while continuing to develop my skills and career.

Booking Officer - TCS

• Assisted customers with parcel booking and shipment services.
• Maintained accurate booking records and customer information.
• Handled daily customer inquiries and provided professional support.
• Ensured smooth processing of parcels and documentation.
• Worked efficiently in a fast-paced environment.

Call Center Representative - Notes Marketing

• Communicated with customers professionally over the phone.
• Assisted clients with inquiries and information.
• Developed strong customer service and communication skills.
• Built confidence in handling different types of customers.
• Worked towards team and performance goals.

Intermediate (Pre-Medical)