Raza Ahmed

Human Resources and administration professional with 11 years of experience across HR operations, Learning & Development, employee relations, training coordination, vendor management, marketing, tendering and general supplies.

Experience includes banking and private-sector organizations, training programs across Pakistan, HR processes, administrative operations, bidding documentation and supplier/client coordination.

Proprietor & CEO - AA ASSOCIATES

(2023)

• Lead a general order supply and HR services business serving government, autonomous and semi-autonomous institutions.
• Coordinate supply of uniforms and clothing, safety items, plastic and iron goods, electronic items, office furniture and CCTV installation services.
• Institutional clients include National Bank of Pakistan (NBP), Sui Southern Gas Company (SSGC), Defence Housing Authority Karachi (DHA), K-Electric, Special Security Unit Sindh Police (SSU) and Karachi Metropolitan Corporation (KMC).

Senior Manager – Human Resources / Marketing & Bidding - MULTI BUSINESS CORPORATION

(2020-01 - 2023)

• Supported departmental restructuring and improvement of HR, marketing and administrative procedures.
• Developed business partnerships and supply contracts with government and private-sector organizations.
• Managed tender analysis, bid planning, document coordination, editing and submission within deadlines.
• Negotiated with vendors and suppliers; coordinated ordering, manufacturing details, deliveries and supply-contract risk management.
• Oversaw HR and administration operations, training and onboarding, coaching, conflict resolution, performance reviews, personnel records and policy compliance.
• Tracked KPIs and functional metrics, supported cost control, and prepared HR-related reports and presentations.

Manager – Human Resources / Administration - IDENTITY ENTERPRISES

(2017-10 - 2019-12)

• Led HR department activities, employee relations programs and day-to-day administration.
• Planned training and onboarding; evaluated training effectiveness and recommended development actions.
• Managed recruitment coordination, interview scheduling, payroll data collection, employee queries and personnel records.
• Maintained HR databases, policies, compliance records and personnel handbook updates.
• Supervised office management, travel and hotel arrangements, and annual performance review coordination.

Officer – Training (Learning & Development), HR - DUBAI ISLAMIC BANK PAKISTAN LTD

(2016-11 - 2017-08)

Permanent

• Scheduled and coordinated training programs across Pakistan, including logistics, invitations, attendance and feedback.
• Supported Training Need Analysis (TNA), annual training plans, in-house calendars and evaluation of training effectiveness.
• Maintained training records and databases, updated Oracle LMS, and created classes and courses.
• Processed training invoices and payments, monitored budget utilization, coordinated vendors and supported State Bank audits related to Learning & Development.
• Supported induction and internship programs, organizational development plans and organization-chart data collection.

Training Coordinator – Learning & Development, HR - DUBAI ISLAMIC BANK PAKISTAN LTD

(2015-04 - 2016-10)

Contract

• Coordinated training activities across Pakistan and maintained attendance, feedback, records and training databases.
• Managed event logistics, participant communication, vendor liaison and approved training-related orders.
• Supported induction and training for MA, BTO and SSTO batches and the internship program.

Human Resources – Learning & Development - DUBAI ISLAMIC BANK PAKISTAN LTD

(2014-01 - 2015-03)

Internship

• Coordinated internal and external training for staff across Pakistan and supported annual and ongoing TNA.
• Prepared training records and reports for internal stakeholders and regulatory authorities.
• Supported technical and mandatory training, research and development, marketing and administration.

MBA (HRM) — Weekend; on hold, 5th semester - HRM - Mohammad Ali Jinnah University, Karachi

B.Com - Commerce - Dadabhoy Institute of Higher Education, Karachi

H.S.C. - Commerce - Govt. College Gulistan-e-Jauhar, Karachi Board

S.S.C. - Science - The Educational Center School of Science and O-Level