Sr. Manager Administration - Menzies-RAS (Pvt) Ltd.
(2020-03)
- Develop strategies in administrative manager functions to effectively run an organization.
- Supervising day-to-day operations of the administrative department and staff members.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes
- Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
- Working with accounting and management team to set budgets, monitor spending, and optimizing CAPEX & OPEX.
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
- Collecting, organizing, and analyzing information through system to take meaningful decisions
- Overseeing special projects and tracking progress towards company goals.
- Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
- Security arrangements for Offices & Assets.
- Transport facilities, Fuel/Maintenance arrangements and settlement of bills.
- Medical welfare, Provision of Medicines to stations and Liaison with appointed doctors.
- Management of office/residential Mess affairs.
- Oversee/Supervise construction / repair works of the buildings.
- Any other duty assigned by the seniors in Command.
Sr. Manager Operations - Hashoo Foundation
(2018-03 - 2019-05)
- Managing Operations for Hashoo Foundation, stretching from HR, Admin and Procurement.
- Develop & implement HR policies & procedures in accordance with the organizational goals & legal requirements.
- Set objectives for the HR Team and track progress.
- Manage end-to-end employee life cycle, including hiring, documentation, and exit procedures.
- Oversee payroll processing, benefits enrolment, and compensation, ensuring compliance with labor laws.
- Maintain employee data, records and system to ensure accuracy and data integrity.
- Implement and enforce company policies, employment Laws and safety regulations.
- Generate and analyze HR metrics. (Turnover, headcount, compensation)
- Act as the primary contact for inquiries regarding policies, benefits and workplace issues.
- Ensure preparation of standard bidding documents, with terms and conditions of the tender.
- Supervise the logistic activities like accommodation, transportation of staff travelling to field, warehousing, and logistics support for programmatic activities, Donor visits etc.
- Ensure effective Fleet Management reporting at all levels i.e. core office, Regional and project offices monthly and set reporting standards to be followed to promote efficiency.
- Ensure review and monitoring of monthly vehicle reports from the region/project offices.
- Co-ordinate vehicle disposal and advice management per policy
- Ensure efficient use of HF Assets and update fixed assets record and physical check of fixed assets
- Supervise the office maintenance, meetings, conferences & arrangements etc.
- Prepare annual work plans and departmental budget.
Senior HR & Admin Manager - IMC Worldwide
(2015-11 - 2018-02)
- Lead the human resource department developing and executing HR strategies, policies, and talent plan aligned with organization goals.
- Oversee recruitment, hiring, onboarding, and career development paths.
- Designed company policies and ensured legal compliance.
- Managed performance appraisal system, benefits programs, and compensation plans.
- Addressed grievances, handled disciplinary meetings and fostered a healthy work environment.
- Supervised HR team, set objectives, and managed department budgets.
- Maintain effective employee relations and arrange activities/events for staff motivation
- Handle grievances by arranging meetings with relevant staff at Provincial/District level.
- Training employees to maintaining a safe and secure work environment.
- Organizing, managing and conducting Interviews at Provincial and District level.
- Maintain leave record of Provincial Team.
- Processing of Health Claims of HO & Provincial Team.
- Provide day-to-day administrative and logistics coordination with the provincial office and all the district offices.
- Responsible for oversight of motor pool and other administrative functions in association with Motor Pool Manager.
- Responsible for logistical arrangements for all meetings and seminars
- Liaise with Govt. agencies for different issues and tasks.
- Responsible for the supervision of respective Provincial Admin and support staff.
- Responsible for setting up provincial offices as well as district offices.
- Organizing the office layout and maintaining supplies of stationery and equipment.
- Responsible for maintaining the condition of the office and arranging for necessary repairs
- Arrange and coordinate all staff travel with the support of Security staff.
- Responsible for upkeep and repairs/maintenance of Provincial and district offices.
- Responsible for inventory of expendable and non-expendable equipment and supplies.
- Other duties as may be deemed necessary by the Operations Manager.
- Provide accurate and timely activity-based reporting as per project SOPs: weekly, monthly, quarterly etc.
- Provide informative, timely and effectively presented written reports/numerical data as required
National Administrator - Norwegian Refugee Council
(2013-03 - 2015-03)
HR RESPONSIBILITIES
- Developed and Implemented HR strategy with business objectives.
- Workforce planning &succession planning
- Organisational structure design.
- Updating and maintaining digital and physical personal records, ensuring data integrity in the HRIS.
- Coordinating the full employee life cycle, including preparation of contract, handling new hire paperwork, conducting orientations, and managing exit procedures.
- Educate employees on company benefits and rewards.
- Analysed the attendance and regularity of employees in the organization, compile information from the attendance and provide it HR for next course office
- Boost employee productivity and skillset by assessing organizational needs, designed tailored training programs, managing budgets, and evaluating effectiveness.
- Designed KPI framework & appraisal system.
- Designed Performance improvement plans.
National Administrator - Norwegian Refugee Council
(2013-03 - 2015-03)
ADMINISTRATION
- Identify functions of administrative dept. and setting up process/job instructions, detailed duties of each administrative functions based on the company policy procedure
- Booking accommodation and arrange transportation for all international, national and regional staff, consultants and visitors.
- Coordinates facilities, logistics and catering for workshops, trainings and meetings
- Clear understanding of the Asset Management and all procedures and ensure register have the appropriate coding and tags are placed on each item. Regularly updates asset register with changes and new acquisitions
- Check and verify vehicle movement, collect information from the field prepare monthly CPR (carpool report) and ensure to insert the data into the FMS
- Generator and vehicle maintenance, ensure that logbook for vehicle and generator are in place and checked regularly
- Ensure that all offices have required office equipment's, stationery and office supply, office are cleaned and usable condition. In charge of receiving and sending official documents and records and supervise front office.
- Closely work with other departments, Coordinate and communicate with field offices, provide guidance to the field offices on fleet management, asset management, office supply and store management and ensure that all offices are following NRC policy procedure.
- Responsible for scheduling meetings, checking quality, and deadlines of subordinates
- Check bills, invoices for rental vehicle, office/guest houses, warehouse and ensure timely submission to finance for payment, initiate the process well in advance with respective department for renewal of contract or renting new offices, houses, warehouses, rental vehicle, office supplies etc.
Senior Manager HR & Administration - Humar Ventures
(2011-09 - 2013-02)
- Develop & implement HR policies & procedures in accordance with the organizational goals & legal requirements.
- Manage the recruitment and selection process, including job postings, interviewing, and hiring of employees.
- Conduct orientation programs for new hires and facilitate employee onboarding.
- Handle employee relations, address grievances, and mediate conflicts within the workplace.
- Implement and manage performance appraisal systems and provide guidance on career development.
- Ensure compliance with labor laws, regulations, and company policies.
- Administer employee benefits programs, such as health insurance, retirement plans, and other perks.
- Collaborate with finance to ensure accurate and timely payroll processing.
- Conduct salary surveys to ensure the organization's compensation structure remains competitive.
- Oversee day-to-day administrative operations to ensure efficiency and effectiveness.
- Manage office facilities, including space planning, maintenance, and security.
- Supervise administrative staff and allocate tasks to ensure a smooth workflow.
- Coordinate with external vendors for office supplies, equipment, and services.
- Develop and maintain effective communication channels within the organization.
Senior Manager HR & Administration - Humar Ventures
(2011-09 - 2013-02)
ADMINISTRATION
- Identify functions of administrative dept. and setting up process/job instructions, detailed duties of each administrative functions based on the company policy procedure
- Booking accommodation and arrange transportation for all international, national and regional staff, consultants and visitors.
- Coordinates facilities, logistics and catering for workshops, trainings and meetings
- Clear understanding of the Asset Management and all procedures and ensure register have the appropriate coding and tags are placed on each item. Regularly updates asset register with changes and new acquisitions
- Check and verify vehicle movement, collect information from the field prepare monthly CPR (carpool report) and ensure to insert the data into the FMS
- Generator and vehicle maintenance, ensure that logbook for vehicle and generator are in place and checked regularly
- Ensure that all offices have required office equipment's, stationery and office supply, office are cleaned and usable condition. In charge of receiving and sending official documents and records and supervise front office.
- Closely work with other departments, Coordinate and communicate with field offices, provide guidance to the field offices on fleet management, asset management, office supply and store management and ensure that all offices are following NRC policy procedure.
- Responsible for scheduling meetings, checking quality, and deadlines of subordinates
- Check bills, invoices for rental vehicle, office/guest houses, warehouse and ensure timely submission to finance for payment, initiate the process well in advance with respective department for renewal of contract or renting new offices, houses, warehouses, rental vehicle, office supplies etc.
Manager HR & Administration - SM Surveying Services Abu Dhabi - UAE - Abu Dhabi, UAE
(2010-09 - 2011-09)
Human Resource
- Developing and implementing HR strategies, policies and procedures that align with business goals, ensuring legal compliance.
- Managing the full life cycle from sourcing to onboarding new staff.
- Managing recruitment, onboarding, and exit procedures
- Acting as a liaison between management and employees, addressing grievances, mediating conflicts, and fostering a positive environment.
- Administering payroll, benefits and compensation structure.
- Maintaining administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
- Ensuring full compliance with company policies and procedures
- Managing employee relations
- Accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
- Creating and managing programs for employee growth and skill development.
- Leading the HR and administration team
Manager HR & Administration - SM Surveying Services Abu Dhabi - UAE - Abu Dhabi, UAE
(2010-09 - 2011-09)
Administration
- Running the office and facilities management functions
- Maintain & timely renewal of corporate documentation of Company (Licenses, Registrations, etc)
- Preparing and managing expense budgets for the respective sites.
- Completing special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
- Improving program and service quality by devising new applications; updating procedures; evaluating system results with users.
Manager Facility Management - Ericsson Pakistan (Pvt.) Limited - Pakistan
(2005-03 - 2010-04)
Countrywide responsible for
- Recommending and coordinating Capital works in relation to building services / accommodation provisioning.
- Preparing and managing expense budgets for the respective site.
- Ensuring that accommodation is aligned with the Business needs.
- Preparing and negotiating service level agreements with suppliers and maintains changes.
- Works to maximize Company's accommodation utilization at each site.
- Establishing, implementing and monitoring key performance measures for service providers.
- Ensuring effective Building and Property Maintenance in cost effective manner and within budgeted amount.
- Ensuring capacity of Plant Services (i.e. Power, A/Conditioning, Hydraulic, Water, and Air) according to business needs.
- Supporting / implementing procedures for emergencies.
- Managing the property related environmental issues.
- Supporting control of facility operational risks, according to company policy and Government regulations.
- Acquiring, furnishing, repairing and maintaining office accommodation, furniture, equipment and other accessories with the coordination of Administration.
- Implementing company policies and directives.
- To develop an organization's overall property strategy.
- To arrange leased houses/offices for expatriates / company.
- To comply with all rules and regulations of company relating to the residence entitlements of the expatriates.
- Responsible to manage of contractors, property owners, property dealers & vendors/suppliers.
- Risk assessment and risk management of the property and assets.
- Renovations of the official premises, guesthouses and all properties associated with the business.
- To develop a strategy for the enhancement of the building efficiency utilization.
- To manage the major maintenance of buildings.
- To give advice on health and safety of a building's environment for the occupants and users.
- To give advice on energy efficiency.
- To advise on effective use of space.
- To advise regarding the security of the property and assets.
Asst. Manager HR & Support Services - Bristol Myers Squibb
(1994-01 - 2005-03)
Human Resource
- Posting of Ads
- Screening, interviewing and orienting new employees
- Maintaining accurate employee records, managing HR database, and handling contractual paperwork.
- Coordinating training programs and supporting performance management.
- Updating and maintaining employee data in HR system.
- Processing monthly payroll and managing attendance.
- Managing of Social Securities/Employees Old-age Benefit issues
- Settlement of all medical insurance claims of company employees
- Maintain & timely renewal of corporate documentation of Company (Licenses, Registrations, etc)
Asst. Manager HR & Support Services - Bristol Myers Squibb
(1994-01 - 2005-03)
Administration
- Responsible for all office requirements and solving day to day problems with concerned Govt. Officials, etc, for high officials of the company.
- Maintain close liaison with various following Govt. /Semi- Govt. departments and other organizations to facilitate smooth office functioning.
- Assist in procurement of all types of fixed assets, control/ accounting/documents/disposal
- Settlement of all insurance claims (General/Transport)
- Managing of mobile telephone inventory / dealing with mobile operators for service packages
- Arrange printing of stationery for the organization.
- Performing broad range personnel and administrative services for the organization
- Supervised and coordinated staff and offices at different locations in Pakistan
- Responsible for liaison between organization and high Govt. Offices
