Head HR & Operations - Artilence - Lahore
(2024-02)
Lead the Human Resources, Organizational Development, Administration, Operations, Compliance, Legal Coordination, and Corporate Governance functions for a rapidly growing software development company. Responsible for building scalable people practices, operational frameworks, and organizational structures to support business growth and workforce effectiveness.
- Established and led the HR & Operations Department from inception, developing organizational structures, reporting frameworks, and governance models.
- Developed and implemented company-wide HR strategies aligned with business objectives and growth plans.
- Directed end-to-end talent acquisition activities for technical and non-technical departments.
- Designed KPI-driven Performance Management Systems, employee evaluation frameworks, and career progression plans.
- Led workforce planning, succession planning, talent development, and employee engagement initiatives.
- Managed payroll administration, compensation structures, benefits administration, and employee lifecycle management.
- Developed HR policies, SOPs, employee handbooks, disciplinary frameworks, and compliance procedures.
- Oversaw administration, procurement, vendor management, facility management, travel management, and office operations.
- Coordinated legal, taxation, audit, and regulatory compliance activities with external consultants and government authorities.
- Implemented ATS, workforce reporting systems, and operational dashboards to support data-driven decision-making.
- Partnered with executive leadership on strategic planning, organizational restructuring, and business transformation initiatives.
- Established the complete HR & Operations infrastructure supporting organizational scalability.
- Successfully recruited and onboarded 50+ technical and non-technical resources.
- Reduced hiring turnaround time by 40%.
- Implemented KPI-based performance management across all departments.
- Improved employee retention through structured engagement and development initiatives.
- Achieved 100% HR policy documentation and process standardization.
Group Head HR & Organizational Development - Shabbir Group - Lahore
(2020-07 - 2024-01)
Directed group-wide Human Resources and Organizational Development functions across multiple business units, supporting workforce effectiveness, leadership development, organizational culture, and strategic people initiatives.
- Led HR and Organizational Development functions across multiple companies and business divisions.
- Developed workforce planning strategies aligned with business expansion and operational requirements.
- Designed and implemented organizational development interventions to improve performance and productivity.
- Established performance management frameworks, competency matrices, and talent review processes.
- Directed succession planning and leadership development initiatives.
- Managed employee relations, conflict resolution, disciplinary actions, and workforce engagement programs.
- Standardized compensation, benefits, rewards, and recognition frameworks across business units.
- Developed organizational restructuring plans and change management initiatives.
- Oversaw HR governance, policy development, labor law compliance, and internal audits.
- Collaborated with senior leadership to align people strategy with organizational objectives.
- Led HR initiatives supporting a workforce of 500+ employees.
- Implemented organization-wide performance management frameworks.
- Reduced recruitment cycle times through process optimization.
- Improved employee engagement and retention through targeted HR interventions.
- Standardized HR policies and procedures across multiple business units.
Manager Human Resources - Eastern Housing (MAS Group) - Lahore
(2015-09 - 2020-06)
Led Human Resources functions for large-scale housing and real estate development projects, supporting organizational growth, workforce planning, employee development, and HR operations.
- Managed end-to-end HR operations for multiple housing development projects.
- Directed recruitment, onboarding, workforce planning, and manpower forecasting activities.
- Developed compensation structures, salary benchmarking, and employee benefits programs.
- Implemented performance management systems and employee development frameworks.
- Managed employee relations, disciplinary matters, and grievance handling.
- Developed HR policies, employee handbooks, and organizational procedures.
- Supported organizational design and workforce optimization initiatives.
- Coordinated training programs and leadership development activities.
- Successfully supported workforce expansion during business growth phases.
- Improved recruitment efficiency and manpower planning processes.
- Enhanced employee engagement and performance management systems.
- Strengthened HR compliance and governance frameworks.
Team Lead HR - Banu Mukhtar Group - Lahore
(2012-10 - 2015-07)
Managed recruitment, employee relations, workforce planning, and HR operations supporting construction, engineering, and industrial projects.
- Led recruitment and manpower mobilization activities for multiple projects.
- Managed onboarding, employee records, attendance, and HR documentation.
- Coordinated workforce planning activities with project and department heads.
- Assisted in implementing performance management and employee development initiatives.
- Managed employee relations, grievance handling, and disciplinary processes.
- Ensured labor law compliance and HR policy implementation.
- Supported HR reporting, audits, and compliance activities.
- Successfully recruited and mobilized large project-based workforces.
- Improved recruitment turnaround times through process improvements.
- Maintained compliance with labor laws and organizational policies.
- Supported workforce planning for multiple concurrent projects.
Business & HR Consultant - Edvenity
Human Resource Consultant - Compact Electric Company
