Manager – Human Resources at Codup (Bawany Bros, Inc.) (2026-03 – Present)
Technology services firm delivering software development, digital commerce, and product engineering for US and global clients.
- Lead the Independent Contractor (IC) operating model end-to-end — onboarding, contract governance, performance oversight, and the structured transition of ICs to full-time employment as business needs evolve, partnering with Legal and Finance on jurisdictional compliance.
- Own global IC payroll processing across multiple geographies, executing payments through Payoneer, Wise, Elevate Pay, and Nsave with audit trails, and reconciliation against client billing cycles.
- Direct end-to-end recruitment for technical and non-technical roles — internal hiring, staff augmentation, workforce planning, and international sourcing for client requirements in Indonesia and Poland.
- Operate Codup's people function on an EOS cadence — Rocks, Scorecards, and L10 rhythms — embedding accountability across leadership, HODs, and managers.
- Authored Codup's Performance Management System policy covering a 5-stage annual review cycle (self-assessment, 360° peer feedback, manager evaluation, HR review, leadership calibration); supported delivery with an internal PMS application built using AI-augmented tooling.
- Oversee the full employee lifecycle: HR records, attendance, leave, contracts, HRIS data, probation, salary revisions, and review schedules.
- Build HR dashboards on headcount, hiring velocity, attrition, and performance to inform leadership decisions and workforce planning.
- Maintain compliance with labor laws, audit standards, and international hiring frameworks; develop and steward HR SOPs and policies.
Senior Manager – People Systems, Rewards & Services at Oxiliry (formerly Base Camp Data Solutions) (2025-04 – 2026-03)
Tech & BPO company, 500+ employees across 4 cities, serving US clients in wireless, alternate energy, real estate, signage, and healthcare.
- Architected the Independent Contractor framework for US-facing engagements — contract templates, onboarding journeys, scope governance, and structured IC-to-FTE transition pathways aligned to client retention and risk posture.
- Ran global IC payroll on a recurring cycle via Payoneer, Wise, Elevate Pay, and Nsave, ensuring on-time disbursement, multi-currency accuracy, and clean reconciliations with Finance.
- Partnered with leadership to translate business priorities into a performance-focused people strategy.
- Led full-cycle hiring — workforce planning, JD design, sourcing, interviewing, and offer rollout — across hybrid and remote teams.
- Standardized onboarding, orientation, and welcome experience; introduced compliance-aligned HR policies and SOPs.
- Administered payroll, benefits, and welfare (medical insurance, PF, EOBI, SESSI) with accuracy and timeliness.
- Tracked engagement, retention, and turnover; proposed actionable interventions to senior leadership.
Manager – Rewards & Services at Oxiliry (2024-04 – 2025-03)
- Built and scaled the People Operations function — payroll, compliance, and HR systems — across multi-site operations.
- Introduced reward frameworks linking pay, performance, and recognition to organizational goals.
- Directed annual and quarterly compensation cycles, balancing market competitiveness with budget discipline.
- Automated HR processes through Zoho implementation, improving accuracy and employee experience.
- Established data-driven reporting on workforce costs, headcount trends, and reward analytics.
Team Lead – People Services at Oxiliry (2022-04 – 2024-03)
- Led HR operations — onboarding, offboarding, payroll, benefits, and HR data management.
- Led end-to-end Zoho ERP implementation (People, Payroll, Performance, Desk, Expense, Books, Inventory), reducing processing time and administrative overhead across HR and Finance.
- Redesigned onboarding and launched a self-service People Portal via Zoho Desk.
- Mapped and re-engineered workflows to build a scalable operational foundation.
HR Generalist at Oxiliry (2021-12 – 2022-03)
- Acted as primary contact for employee inquiries; facilitated conflict resolution and grievance handling.
- Maintained HRIS data and supported full-cycle recruitment and onboarding.
Senior Analyst – Training & Development at Oxiliry (2020-01 – 2021-11)
- Conducted training needs assessments and designed tailored programs to close skill gaps.
- Administered the LMS and built evaluation mechanisms; mentored junior analysts and managed external vendors.
Senior Manager – Training & Development at MCB-Arif Habib Savings & Investments Limited (2017-05 – 2018-10)
Leading asset management company in Pakistan — joint venture between MCB Bank Limited and Arif Habib Group.
- Defined and executed the training strategy aligned to organizational and regulatory goals; led the team and managed budget.
- Achieved 100% IFMP certification for sales force and fund management team; ensured SECP regulatory compliance.
Manager – Trainings at Al Meezan Investments Management Limited (2016-07 – 2017-04)
Pakistan's leading Shariah-compliant asset management firm.
- Designed tailored training programs and managed external providers for regulatory alignment.
- Implemented QA for Sales and Service teams with feedback mechanisms and performance metrics.
Learning Manager – Customer Care at Standard Chartered Bank Limited (2014-11 – 2016-07)
- Developed and rolled out L&D strategies across Contact Centre, Branch Services, and other SCB functions.
- Spearheaded the launch of K-ONE — a centralized knowledge portal for client services and complaint resolution.
- Managed the SABA LMS and oversaw mandatory eLearning compliance across the bank.
Priority Customer Care Associate at Standard Chartered Bank Limited (2008-05 – 2014-11)
- Served High Net Worth (Priority) clients with exceptional service standards and First Call Resolution.
- Designed and delivered technical training program for new joiners.
