Sam Hyder

To encourage ability and higher-order thinking in an exceeding method that will increase student performance. Develop skilled skills of teaching students of each age by providing work-based learning. To supply quality education to student. I would love to be a part of an integral part of a professional team with entrepreneurial capabilities, hardworking, commitments, dedication and discipline, and to achieve the corporate objectives as well as personal growth within the defined boundaries.

Senior Customer Service Specialist at Ibex global (Present)

We generally deal with three LOB's such as residential communities, commercial for small and large scale businesses as well as industrial waste management concerns and queries throughout the weekdays using CRC and salesforce.

• Handle customer service for Republic services throughout the United States of America

Visiting Faculty Lecturer (Part Time) at Institute of Business Management Karachi (2022-10 – 2023-10)

My responsibilities were to prepare and deliver the lectures to the university students according to the curriculum provided by the course lead, various lecture wise, weekly and monthly reports were prepared for the academic review. I was also responsible to keep the university CRM system in order to keep the parental queries satisfied.

• Prepare and deliver lectures to university students according to curriculum
• Prepare lecture wise, weekly and monthly reports for academic review
• Maintain university CRM system and manage parental queries

Full Time Corporate Sales Trainer at Digitelic enterprises (2020-04 – 2023-09)

• Responsible for onboarding new hires
• Develop training materials
• Coach on techniques like objection handling and negotiation
• Analyze performance metrics to identify skill gaps
• Align training with company revenue goals

Chinese Language Teacher at Pak-China international education system

Taught Chinese language in collaboration with Benazir Bhutto Shaheed Youth Development program. Spent around 9 months in both Thatta and Hyderabad campuses.

BS Honors in Marine Science – Lasbella University Balochistan (2006 – 2010)

Diploma in Chinese Language – Ocean University China (2012 – 2013)