Sarmad Technical

I am a dedicated graduate with hands-on experience in Knowledge Process Outsourcing (KPO) and backend operational support. Working with an authorized distributor of Shan Foods Pvt. Ltd., Pakistan, I have developed skills in data management, reporting, and coordination. I am highly motivated to enhance my professional skills and continue growing in my career.

KPO Executive | Authorized Distributor at Shan Foods Pvt. Ltd., Pakistan (2024-07 – 2026-06)

• Streamlined distribution sales data analysis and reporting, consistently achieving a 99% accuracy rate to support sales team performance metrics. (KPO data skills ko sales analytics se link kiya)
• Successfully managed end-to-end order processing and documentation, ensuring timely fulfillment and enhanced operational efficiency for the distribution channel. (Cashier accuracy/processing dikhaya)
• Provided effective internal support by coordinating with teams to resolve inventory discrepancies and tracking issues, directly contributing to optimized stock levels and improved process flow. (Interpersonal coordination aur problem-solving highlights)
• Proactively audited records and reports, mitigating financial processing errors and identifying optimization opportunities. (Cash-handling role ke liye necessary accuracy highight ki)

FSC in PRE ENG – CADET COLLEGE RAWALPINDI (2019 – 2021)

Bachelor in Software Engineering – The UNIVERSITY OF HARIPUR (2022-02 – 2026-06)