Usman Sultan
IT support Assistant
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About
Motivated and reliable IT support professional with hands-on experience in troubleshooting computer systems and networks. Skilled in hardware/software installation, system setup, and resolving user issues. Focused on providing fast, effective technical support and improving system performance.
Experience
IT Lab Assistant, UMT University Sept 2023 – Present • Installed hardware/software and set up peripherals such as printers. • Resolved hardware/software issues promptly to minimize downtime. • Provided IT support to non-technical staff and students on Windows systems. • Maintained IT asset inventory (hardware, software, peripherals). • Delivered excellent customer service with fast, accurate issue resolution.
Education
Riphah International University 2023 – 2025 ADP in Computer Science (14 Years Education)
