Uzaifa Razvi

A results-driven and adaptable professional currently pursuing a Bachelor's degree in Digital Marketing, with hands-on experience in sales, lead generation, and customer support across multiple industries. Proven ability to generate and qualify leads, manage CRM systems, and communicate effectively with clients through calls, chat, and follow-ups. Experienced in outbound sales, customer engagement, and data management, with a strong understanding of how digital marketing strategies align with real-world business growth.

Passionate about leveraging marketing knowledge and practical experience to drive conversions, enhance customer relationships, and contribute to organizational success.

Lead Generation Executive - Softnology pvt ltd - Karachi

(2025-06 - 2026-06)

• Conduct outbound cold calls to generate qualified leads for health insurance campaigns.
• Identify customer needs and qualify prospects based on campaign requirements.
• Promote website development services to potential business clients.
• Schedule follow-ups and maintain consistent communication with prospects.
• Update CRM systems and ensure accurate lead tracking and data management.
• Collaborate with team members to improve conversion rates and lead quality.

Customer Support Representative - NationsBenefits

(2024-08 - 2025-01)

• Assisted healthcare members with benefits-related inquiries and account support.
• Resolved customer concerns while maintaining service quality standards.
• Maintained accurate call records and customer information through CRM systems.
• Delivered professional customer service while handling high call volumes.
• Improved customer satisfaction through effective communication and problem-solving.

Sale executive - Innovatica solutions - Karachi

(2024-01 - 2024-07)

• Assisted customers through chat support and product consultations.
• Educated potential customers about vehicle detailing services.
• Generated leads and contributed to sales targets.
• Built customer relationships through timely follow-ups and support.
• Assisted in converting inquiries into paying customers.

Sales Executive - Guidance leads - Karachi

(2023-01 - 2023-05)

• Generated and qualified sales leads through outbound calling and customer engagement.
• Managed and tracked leads through CRM systems to ensure effective pipeline management.
• Conducted follow-ups with prospects and nurtured relationships throughout the sales cycle.
• Converted qualified leads into customers through consultative selling techniques.
• Maintained accurate sales records, customer interactions, and conversion data.
• Collaborated with team members to achieve sales targets and business objectives.

Sales Executive - EZ solutions - Karachi

(2022-03 - 2022-07)

• Conducted outbound lead generation and prospecting activities to identify new business opportunities.
• Engaged prospective customers through calls and follow-ups to build strong relationships.
• Presented products and services while addressing customer concerns and requirements.
• Successfully closed sales and contributed to overall revenue growth.
• Managed customer records, sales activities, and follow-up schedules using CRM tools.
• Maintained a high level of professionalism and customer satisfaction throughout the sales process.

Sales executive - Hello International - Karachi

(2021-08 - 2022-01)

• Generated and qualified leads through outbound prospecting and customer outreach.
• Engaged with potential customers to identify needs and present suitable solutions.
• Conducted sales consultations and handled customer objections effectively.
• Successfully converted qualified prospects into paying customers.
• Maintained customer relationships through follow-ups and post-sale communication.
• Consistently contributed towards sales and customer acquisition targets.

Bachelor's degree - Digital marketing - Iqra university EDC campus (2022-07)

Matriculation - School - Sadequain Jauhar academy