Zainab

I am an HR professional with 7+ years of experience helping startups and tech companies build strong people foundations. I specialize in HR Business Partnering, talent acquisition, and creating scalable HR systems that align people, culture, and business goals.

HR Lead (HR Operations | HR Business Partner) - Hawk Notch - Remote

(2026-01 - 2026-10)

Contract Based position managing end-to-end HR operations and business partnering.

• Led end-to-end recruitment across PPC, Sales, HR, Creative, and Operations, hiring for roles including PPC Managers, Sales Closers, Appointment Setters, HR Executives, Graphic Designers, and other business functions.
• Built HR policies, onboarding systems, employee records, leave management, and core HR operations from scratch.
• Managed performance, employee relations, payroll coordination, overtime, and HR processes.
• Partnered with leadership on workforce planning, hiring, employee development, and people decisions.
• Led employee engagement, culture initiatives, employer branding, and recruitment drives.

Human Resources Manager (HR Operations | HR Business Partner) - Spadasoft

(2024-04 - 2026-03)

• Led end-to-end recruitment and successfully hired 50+ technical and non-technical resources, supporting the company's rapid growth. Including DevOps, Laravel, React Native developers, and support staff, ensuring timely team expansion.
• Designed and implemented HR policies and procedures from scratch, establishing structured HR operations.
• Introduced and managed performance evaluation systems, aligning employee goals with company objectives.
• Strengthened company culture and employee engagement initiatives, contributing to improved retention and workplace satisfaction.
• Developed HR Business Partner (HRBP) practices, working closely with leadership and department heads on workforce planning and employee development.
• Managed employee relations and approvals for critical HR matters, including policy implementation and leave management.
• Managed payroll and ensured accurate processing for all employees.
• Administered employee benefits, including health insurance and other statutory compliances.

Assistant Manager HR - Teknohus

(2022-08 - 2024-04)

• Supported end-to-end recruitment for technical and non-technical roles, improving hiring efficiency and reducing time-to-hire.
• Assisted in developing and implementing HR policies, SOPs, and employee documentation to ensure structured HR operations and compliance.
• Coordinated onboarding and offboarding processes, improving employee experience and ensuring smooth transitions.
• Supported performance management processes including appraisal coordination, KPI tracking, and documentation.
• Managed employee relations matter and assisted in resolving workplace conflicts to maintain a positive work environment.

Human Resources Positions (Employee Relations & HR Operations) - ibex.Pakistan

(2021-06 - 2022-08)

• Assisted in day-to-day HR operations, including employee onboarding, offboarding, and maintaining HR records.
• Supported employee relations by addressing routine queries and coordinating with managers for resolution.
• Maintained HRIS and ensured accuracy of employee data and documentation.
• Assisted in recruitment processes, scheduling interviews, and coordinating candidate communication.
• Helped implement HR policies and ensured compliance with company guidelines.
• Supported performance management processes by organizing appraisal documentation and follow-ups.
• Assisted in organizing employee engagement activities and internal communications.
• Contributed to maintaining accurate HR records and reducing HR operational delays.
• Supported smooth onboarding for new hires, improving early employee experience.
• Assisted in resolving employee queries promptly, enhancing workplace satisfaction.

Human Resources Assistant - Unique Group of Institutions, Lahore - Lahore

(2020-02 - 2021-05)

• Assisted in HR operations including onboarding, offboarding, and maintaining employee records.
• Supported recruitment activities by coordinating interviews, communicating with candidates, and maintaining recruitment documentation.
• Helped manage employee attendance, leave records, and HRIS data entry.
• Assisted in implementing HR policies and ensuring compliance with institutional guidelines.

Lead Recruiter - Noon – The Social Learning Platform, Lahore - Lahore

(2018-10 - 2020-01)

• Led full-cycle recruitment for academic and operational roles, including sourcing, screening, and interview coordination.
• Managed end-to-end hiring processes, ensuring smooth candidate onboarding and experience.
• Built and maintained talent pipelines via online platforms, supporting timely hiring for remote and on-site positions.
• Conducted candidate assessments, interviews, and reference checks to ensure high-quality hiring decisions.
• Maintained accurate recruitment data and records, optimizing workflow and communication across hiring teams.
• Successfully reduced time-to-hire by streamlining candidate sourcing and interview processes.
• Enhanced candidate experience through effective communication and onboarding support.
• Developed structured pipelines for recurring hiring needs, ensuring readiness for future recruitment drives.

Masters in Commerce - Human Resource Development, Industrial Relations, Compensation Management, International HR Management, Strategic HRM - Hailey College of Commerce, University of the Punjab (2019 - 2021)