Zainab Shahid

HR Manager - Brave Bpo

(2023-10 - 2025-10)

Directed 100% Day to Day HR Operations.
Managed end-to-end payroll processing for 300+ employees, ensuring accurate salary calculations, statutory deductions, benefits administration, and timely payroll disbursement
Maintained, Bio-Metric & Attendence records.
360-Degree Recruitment Process.
Led mass hiring initiatives for U.S. healthcare insurance campaigns including Medicare, MedAlert, ACA (Obamacare) across multiple enrollment seasons.
Recruited and scaled end-to-end teams comprising Customer Sales Representatives (CSR), Self-Verifiers, Closers, Quality Analysts, and Team Leads.
Hired over 300+ employees annually by managing end-to-end recruitment, improving time-to-hire by 30%
Supervised high-volume hiring pipelines (50–300+ agents per cycle) to support Open Enrollment Period (OEP) and Special Enrollment Period (SEP) demands
Oversaw On-boarding/Off-boarding.
Handled Appointments ,Contracts and Exit Interviews.
Managed employee bank account openings and banking formalities.
Coordinated banking activities for newly hired employees.
Facilitated payroll account setup and banking documentation.
EOBI Management.
Petty Cash Management.
Company Orientation Sessions
Managed end-to-end performance appraisal processes

HR Executive - Python Leads

(2022-10 - 2023-09)

Managed over 2000+ candidate records throughout the recruitment process, ensuring 100% accuracy in documentation and seamless tracking.
Generated and analyzed daily recruitment reports, providing key insights on hiring performance, pipeline status, and recruitment KPIs
Coordinated interview schedules, appointments, and onboarding activities
Partnered with the Training Department to ensure smooth onboarding processes.
Created and managed job postings on LinkedIn, Indeed, and other job boards.
Reduced time-to-fill by proactively sourcing qualified candidates for critical vacancies.
Conducted high-volume candidate interviews across multiple roles.
Managed full 360-recruitment cycle and consistently achieved hiring targets.

Account's Officer - CIDER FOODS Pvt Ltd

(2021-07 - 2022-09)

Managed expenses of Head Office & Factory
Salary booking of Head Office,RYK,Biscuit Plant,Sales & Marketing
Reconcilition of Banks Efficient in using Sidat Hyder software.
Reconciled 100% of bank transactions with precision, maintaining error-free financial records and ensuring compliance with accounting standards.
Maintained Journal Ledger A/C
Kept precise records of incoming and outgoing payments.

Human Resources Intern - CIDER FOODS Pvt Ltd

(2021-04 - 2021-06)

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