Zarmeen Khan

Dedicated professional with experience in Sales, Customer Service, Front Desk Management, Visa Consultancy, and Health Insurance, Seeking a growth-oriented position where I can contribute to organizational success.

Sales Executive, Customer Service Representative - Smart Choice - Health Insurance

(2026-05)

• Assisted customers with health insurance inquiries and policy selection.
• Managed inbound and outbound customer calls while maintaining high customer satisfaction.
• Achieved sales targets by promoting suitable health insurance plans.
• Maintained accurate customer records and conducted timely follow-ups.
• Resolved customer concerns professionally and provided excellent after-sales support.

Receptionist, Sales Executive, Customer Service - SMA VISA SERVICES

(2025-01 - 2025-12)

• Managed visa inquiries and documentation for multiple countries.
• Guided clients throughout the application process.
• Achieved sales targets through effective client dealing.
• Managed front desk, scheduled appointments, and greeted clients professionally.
• Ensured smooth and timely application processing.

Front Desk Officer - Octopus digital network

(2024-08 - 2024-11)

• Managed front desk operations and welcomed visitors.
• Handled appointments, calls, and office records.
• Coordinated with departments to ensure smooth daily operations.

Receptionist, Sales Executive, Customer Service - The Smart School

(2021 - 2024)

• Managed classroom coordination, student records, and parent communication.

Bachelors of commerce - Commerce (2025 - 2028)

Intermediate (2021 - 2023)

Matric (2019 - 2020)