Charles M. Salgado

Experienced logistics, operations, and transportation professional with a background in warehouse operations, airport ramp supervision, delivery services, and customer support. Skilled in team leadership, workflow optimization, safety compliance, and fast-paced operational environments. Bilingual in English and Spanish with strong organizational and problem-solving abilities.

Courier Driver - FedEx - North Charleston, SC

(2024-12 - 2026-05)

• Delivered packages safely and on schedule across assigned routes.
• Maintained excellent customer service standards.
• Ensured proper package handling and compliance with safety procedures.
• Managed route efficiency to meet daily delivery targets.

Ramp Supervisor - United Airlines (G2 Secure Staffing) - North Charleston, SC

(2023-02 - 2024-11)

• Supervised airport ramp personnel and daily ground operations.
• Coordinated flight arrivals and departures to support on-time performance.
• Monitored baggage handling operations and operational efficiency.
• Prepared reports and tracked performance metrics.
• Conducted safety briefings and enforced FAA compliance standards.

Fulfillment Associate / Operations Support - Amazon - Ocala, FL

(2020-02 - 2023-01)

• Supported high-volume warehouse and fulfillment operations.
• Processed, packed, and prepared customer orders for shipment.
• Assisted with inventory control and discrepancy resolution.
• Coordinated loading activities for outbound shipments.

Assistant Manager - Cricket Wireless - Arlington, TX

(2019-01 - 2020-01)

• Managed daily retail operations, sales, and inventory.
• Trained and supervised team members.
• Provided technical support and customer service.
• Helped achieve store performance and sales goals.

Collections Specialist - Portfolio Recovery Associates - North Richland Hills, TX

(2018-02 - 2019-01)

• Negotiated payment arrangements and account resolutions.
• Managed high-volume customer communications.
• Assisted with training new employees.
• Maintained accurate account documentation and compliance standards.

Bachelor of Computer Engineering - Computer Engineering - Universidad Interamericana de Puerto Rico

Associate Degree - Graphic Design - Universidad Interamericana de Puerto Rico

High School Diploma - Dr. Santiago Veve Calzada High School