Jesús Rivera

Hospitality professional with experience in luxury resort dining, banquet operations, bartending, weddings, private events, and high-volume restaurant service. Proven ability to deliver personalized guest experiences, VIP service, and event support for corporate groups, sports teams, pharmaceutical organizations, and dedicated events. Committed to meeting the highest service standards and continuously improving the guest experience through adaptability and innovation.

Waiter • Bartender • Runner - Hamburguesería La Local - Dorado, PR

(2025-12 - 2026-05)

• Coordinated with a team to serve guests during recreational pickleball league and tournament events, including those associated with the El Guayo Pickleball Team.
• Managed multiple tables simultaneously during peak-volume periods of 30-50 guests while maintaining accuracy, efficiency, and guest satisfaction.
• Collaborated with kitchen, bar, and management teams to ensure seamless execution of 12group dining experiences.

Waiter • Bartender - Rincón Beach Resort - Añasco, PR

(2024-05 - 2025-05)

• Managed dining experiences for parties of 6–12 guests.
• Provided banquet and event service for sports teams, pharmaceutical companies, medical professionals, and dental organizations.
• Supported weddings, holiday celebrations, corporate functions, and private events while serving dishes, bartending and meeting their requests while their stay and throughout the resort property.
• Delivered personalized 1:1 VIP guest service during special events and peak holiday periods.
• Bartended private events, banquets, and restaurant operations prepared signature cocktails and casual beverages for 10-20 guests.
• Provided tailored food, wine, and cocktail recommendations based on guest preferences, enhancing their overall stay and dining experience.

Waiter - Tijuana's Bar & Grill - Mayagüez, PR

(2023-07 - 2024-05)

• Delivered exceptional customer service in a high-volume dining and nightlife environment, catering to family gatherings.

Food Runner • Busser • Waiter Support - Costa Bahía Resort - Dorado, PR

(2021-04 - 2023-01)

• Facilitated communication between the kitchen and front-of-house teams to ensure efficient service at designated tables, enhancing guest satisfaction.
• Developed refined customer service techniques and enriched service quality through strong interpersonal skill-building

Bachelor of Science - Biology - University of Puerto Rico Mayagüez (2021)

High School Diploma - Puerto Rico Christian School (2021)