Utpal Ray

With my good communication skill and creativity, I can be a great asset to my workplace. My strong point is I am good at instant decision making and also can work frequently with the workload. I have proven experience working in a multi-cultural and diversified team. I believe that I can work with self-motion, commitment, and determination and will create a remarkable impact on my workplace.

Hotel Receptionist cum F&B Service Steward

Quinta Das Murtas [ 18/07/2023 – Ongoing ]

Address: Sintra , City: Lisbon, Country: Portugal

Business or sector: Accommodation and food service activities

Duties & Responsibilities:-

• Greet guests and patrons as they arrive.
• Ask if guests have a prior booking .
• Manage the registration process .
• Handle guest check-ins and check-outs appropriately.
• Operate hotel switchboard, take calls and provide information and transfer calls.
• Take reservations over the telephone, through emails and in person.
• Answer queries regarding the hotel's services, charges, and travel directions.
• Compute bills and take payments.

Post Graduate Diploma in Accommodation Operation & Management (Hotel Management) Institute of Hotel Management, Kolkata, West Bengal, India