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Imran 1990

Imran 1990

Restaurant Supervisor, Food & Beverage Operations Specialist

كفاءة
dohaعضو منذ ٢١ مايو ٢٠٢٦
Food & Beverage Operations ManagementFront-of-House (FOH) SupervisionCustomer Experience & Guest RelationsStaff Training & Team LeadershipHACCP & Food Safety ComplianceInventory Control & Cost ReductionCash Handling & POS SystemsService Standards & Quality Assurance
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Food & Beverage Operations ManagementFront-of-House (FOH) SupervisionCustomer Experience & Guest RelationsStaff Training & Team LeadershipHACCP & Food Safety Compliance

نبذة

Results-driven Restaurant Supervisor with 7 years of international experience in high-volume hospitality environments across Qatar and Kuwait. Proven expertise in front-of-house operations, team leadership, customer satisfaction, and HACCP compliance. Demonstrated ability to improve service efficiency, control costs, and enhance guest experiences. Adept at staff training, inventory management, and POS operations, consistently delivering high service standards in fast-paced environments.

الخبرة

F&B Restaurant Supervisor - Vistas Global – Mirage Grill & Diner - Doha, Qatar

(2023-09 - 2025-11)

  • Supervised daily restaurant operations, managing a team of 10+ staff to ensure smooth service delivery
  • Improved customer satisfaction scores by 15% through service quality enhancements
  • Implemented inventory control measures, reducing wastage by 12%
  • Ensured strict compliance with HACCP and food safety standards
  • Managed cash handling and POS transactions with 100% accuracy
  • Coordinated staff scheduling to optimize productivity during peak hours

Supervisor / Barista - Trio Bambini & Souvlaki Story Restaurant - Qatar

(2022-05 - 2023-08)

  • Led front-of-house operations, ensuring high-quality guest service
  • Trained and mentored new staff, improving onboarding efficiency by 20%
  • Maintained hygiene and service standards in line with company policies
  • Assisted in daily sales reporting and operational coordination

Barista - M H Alshaya - Kuwait

(2017-12 - 2020-02)

  • Prepared high-quality beverages (coffee, espresso, specialty drinks) with consistency
  • Delivered exceptional customer service, contributing to repeat business
  • Managed inventory of coffee beans, milk, and supplies to avoid stockouts
  • Maintained cleanliness and compliance with food safety standards
  • Handled customer orders and payments efficiently using POS systems

التعليم

Secondary School - Academic / General - Dattajirao Kadam ASC College Ichalkaranji, India

المهارات

Restaurant SupervisorFood & Beverage Operations Specialist

التقييمات