Ana Serban

Logistics and Procurement professional with 6+ years of experience in the automotive manufacturing industry, with hands-on expertise in procurement, material flow management, inventory control, warehouse operations, transportation coordination and import/export processes. Experienced in coordinating end-to-end logistics activities, from purchasing raw materials and monitoring stock availability to planning transportation, managing customs documentation and tracking shipments throughout transit. Strong background in team coordination, employee training and project management, including resource allocation, task delegation, progress monitoring, risk identification and cross-functional collaboration.

Recognized for a structured and proactive approach, strong communication and negotiation skills, attention to detail and the ability to make decisions and solve problems effectively in a fast-paced industrial environment.

Procurement & Logistics / Material Flow Specialist - COSKUNOZ MA SRL - Drăgășani, Vâlcea, Romania

(2020-02)

Responsible for procurement, logistics coordination and material flow activities supporting the manufacturing process.

• Procure raw materials and auxiliary materials required for continuous production.
• Monitor inventory levels and material availability according to production requirements.
• Process and manage purchase orders and sales orders.
• Monitor stock accuracy and investigate inventory discrepancies.
• Perform periodic physical inventories and maintain accurate inventory records within the system.
• Coordinate material availability with internal departments and suppliers.
• Support the efficient flow of materials throughout the production and logistics process.
• Plan and coordinate transportation activities for inbound and outbound shipments.
• Organize transport routes to support efficient and timely deliveries.
• Monitor shipments throughout transit and follow up with transport providers.
• Coordinate with carriers and monitor their operational performance.
• Negotiate and manage transportation arrangements with logistics providers.
• Prepare shipping and goods accompanying documentation.
• Generate UIT transport codes for applicable shipments.
• Ensure effective communication between suppliers, carriers and internal departments.
• Coordinate import and export logistics activities.
• Prepare and verify documentation required for customs procedures.
• Maintain communication with customs authorities and relevant logistics partners.
• Ensure that shipments are supported by the required documentation.
• Follow up on customs-related issues and coordinate their resolution.
• Coordinate warehouse-related activities and support efficient storage operations.
• Optimize warehouse space utilization.
• Support compliance with workplace and warehouse safety requirements.
• Supervise warehouse personnel and provide training regarding logistics procedures and safety.
• Monitor inventory accuracy and ensure consistency between physical stock and system records.
• Train and support new employees within the Logistics Department.
• Coordinate daily activities and support the efficient allocation of tasks.
• Facilitate communication between Logistics, Procurement, Sales and Suppliers.
• Work cross-functionally with Engineering and Quality departments to resolve operational issues.
• Support employees in understanding logistics processes and procedures.
• Support the planning and implementation of new projects.
• Define project activities, priorities and implementation requirements.
• Allocate human and material resources according to project needs.
• Coordinate project team activities and delegate responsibilities.
• Monitor project progress and evaluate performance against established objectives.
• Identify potential risks and support the implementation of mitigation measures.
• Organize project meetings and communicate status updates to stakeholders.
• Maintain effective communication between customers, suppliers and internal teams.
• Adjust project plans in response to changing requirements and operational challenges.
• Ensure that project deliverables comply with established quality standards.
• Analyse logistics data and prepare performance reports.
• Monitor logistics-related indicators and identify potential areas for improvement.
• Provide relevant operational information to management and other departments.
• Use SAP and Microsoft Excel for inventory, order and logistics-related activities.

Assistant Manager - FORMEL D - within FORD Facility, Craiova, Romania

(2019-08 - 2020-02)

• Prepared and managed monthly employee timekeeping records.
• Prepared documentation required for employee recruitment and onboarding.
• Organized and archived administrative documents.
• Supported management with daily administrative and organizational activities.
• Maintained clear communication with employees and internal stakeholders.
• Handled confidential documentation with accuracy and attention to detail.

Call Centre Representative - VODAFONE - Ploiești, Romania

• Provided professional customer support by telephone.
• Handled customer requests and identified appropriate solutions.
• Communicated clearly and effectively with customers.
• Managed multiple requests in a fast-paced working environment.
• Developed strong customer service, communication and problem-solving skills.

Master's Degree - Structural Dynamics of Contemporary Romanian Language - UNIVERSITY OF PITEȘTI (2008 - 2010)

Bachelor's Degree - Philology – Romanian & French - UNIVERSITY OF PITEȘTI (2004 - 2008)

Teaching Qualification Programme - DEPARTMENT FOR TEACHER TRAINING (2008 - 2008)

NATIONAL COLLEGE "GIB MIHĂESCU" (2000 - 2004)