Dilip Kumar Singh

Dynamic and result-driven professional with over 12 years of experience in Operations, Quality Auditing, and Technical Support. Skilled in secondary research, data analysis, and problem-solving with strong leadership, communication, and adaptability. Proven track record of client satisfaction and effective service delivery in challenging environments.

Store Supervisor – Logistics & Dispatch Department at TK Elevator (TKE) (2026-05 – Present)

Managing daily dispatch requirements in Logistics for NCR, PR, Subcon, and PCI operations.

• Receiving and reviewing daily pick lists and dispatch requirements from management and customers.
• Assigning and providing daily pick lists to agents/helpers for material collection and shipment preparation.
• Printing loading sheets, labels, and dispatch documents for required materials and shipments.
• Coordinating shipment activities and ensuring timely dispatch of materials as per schedule.
• Updating dispatch status and shipment details through daily email communication.
• Assisting agents/helpers in locating materials and ensuring proper packaging of dispatch items.
• Conducting daily team huddles to review targets, workload, and dispatch completion plans.
• Attending management meetings and presenting daily work reports and customer requirements.
• Maintaining smooth warehouse coordination and ensuring accurate material handling and dispatch processes.

English Teacher at Little Star Public School (2023-12 – 2026-04)

Deliver engaging English lessons to primary students, focusing on reading, writing, and communication skills.

• Design creative lesson plans and activities to enhance student understanding and participation.
• Assess student progress through regular tests, assignments, and interactive evaluations.
• Foster a positive and inclusive classroom environment to support overall student development.
• Encourage language development through storytelling, phonics, and creative writing exercises.

Senior Analyst at Wipro BPS (Business Process Services) (2013-12 – 2023-08)

Supported Bloomberg LP, a leading US economic and financial data firm, handling legal profiles and data management.

• Conducted thorough secondary research across databases and sources to gather market dynamics and other critical information.
• Demonstrated primary research skills, engaging with industry officials for insightful data collection.
• Achieved expertise in research objectives, design, and application with minimal training.

Technical Support Representative at Technical Support – Blackberry Mobile (2011-03 – 2013-12)

Provided comprehensive technical support for Blackberry mobile devices, including Outlook configurations.

• Received Certificate of Appreciation for outstanding performance and dedication.

Bachelor of Arts – Rajasthan University

Senior Secondary – Bihar Board

Secondary – Assam Board