Ioana Bodi
Virtual Assistant | Customer Support
Talent
TurdaMembru din 10 mai 2026
Customer ServiceCommunication SkillsOrganization and MultitaskingMicrosoft Office (Excel, Word)Saga (primary accounting)MedalionInvoicing and cash handling
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Customer ServiceCommunication SkillsOrganization and MultitaskingMicrosoft Office (Excel, Word)Saga (primary accounting)
Despre
Customer-oriented receptionist with experience in the hospitality industry. Fluent in English with strong communication and organizational skills. Experienced in reservation management, customer support, invoicing, cash handling, and primary accounting tasks using Saga. Seeking a remote opportunity in customer support, back office, or virtual assistance.
Experiență
Hotel Receptionist at Hotel Receptionist (4★) (2023-01 – Present)
- Managing check-in and check-out processes
- Providing customer support in Romanian and English
- Operating hotel management systems (Saga Master, Medalion)
- Managing and updating reservations
- Invoicing and cash handling
- Entering invoices in Saga (primary accounting)
- Handling customer requests and resolving issues
Receptionist at Pensiunea Junior (2022-01 – 2022-12)
- Welcoming and assisting guests
- Managing reservations
- Handling payments and documents
Senior Operative at Omega Warehouse (The Hut Group) (2020-01 – 2021-12)
- Coordinating warehouse activities
- Organizing and verifying orders
- Training new employees
Picker/Packer at Omega Warehouse (The Hut Group) (2019-01 – 2020-12)
- Preparing and packing orders
- Ensuring quality standards
Educație
Professional high school
Abilități
Virtual AssistantCustomer Support
