Kevin Chambers

Accomplished sales and business development leader with a strong track record of top-tier individual sales performance, onboarding, coaching, and elevating team results. Known for high-energy facilitation, KPI-driven feedback, and process/playbook clarity that drives adoption and outcomes. Combines proven revenue generation with hands-on peer coaching, scalable training assets, and relationship-first communication to improve consistency, conversion, and retention.

Membership Growth Consultant at ChenMed (Dedicated) (2024-06 – Present)

Led retention outreach during peak Medicare enrollment and drove strategic alignment with center directors and physicians to optimize patient acquisition and retention.

• Led retention outreach during peak Medicare enrollment, achieving 91% patient retention vs. 88% goal through needs-based conversations, targeted messaging, and proactive follow-through
• Frequently tapped as a peer resource for best practices on consultative conversations and idea generation
• Drive strategic alignment with center directors and physicians to optimize patient acquisition and retention
• Cultivate high-impact community relationships through events, tradeshows, and broker partnerships
• Deliver consistent outreach and engagement, resulting in high lead conversion and membership growth
• Collaborate with insurance brokers to ensure optimal plan selection and service satisfaction

Sales Manager / Account Executive at Innovation Refunds (2022-09 – 2023-12)

Led and coached a remote team of 15 AEs with national sales leadership generating $9M+/month revenue. Co-built interviewing, hiring, onboarding, and training processes.

• Led and coached a remote team of 15 AEs: daily coaching on client relations, time management, and closing; facilitated KPI-driven performance reviews and action plans
• National sales leader with $9M+/month revenue; President's Club; credibility that accelerates adoption of training and playbooks across top performers and new hires
• Co-built interviewing, hiring, onboarding, and training processes; clarified roles/playbooks and instituted performance improvement frameworks for consistency
• Spearheaded client acquisition via cold outreach and networking, averaging $300K per client
• Role concluded due to company-wide layoffs tied to changes in pandemic-related tax credit programs

Territory Sales Program Manager at SiriusXM (Apollo Group) (2020-08 – 2022-08)

Ranked #1 Program Manager in the Midwest for dealership acquisition and territory growth. Executed targeted action plans and developed repeatable territory playbooks.

• Ranked #1 Program Manager in the Midwest for dealership acquisition and territory growth (IL, IN, IA, WI, MN)
• Executed targeted action plans and developed repeatable territory playbooks and partner-enablement materials to standardize execution
• Role concluded due to relocation from Chicago to Florida

Branch Manager / Assistant Manager / Management Trainee at Enterprise Rent-A-Car (2015-01 – 2018-12)

Led branch to #2 in operating profit among 56 stores and grew business 7.8% YoY. Created and implemented a mentoring program coaching 11 employees to promotions.

• Led branch to #2 in operating profit among 56 stores; grew business 7.8% YoY (FY 2018)
• Created and implemented a mentoring program; coached 11 employees to promotions; a foundation for structured development and training approaches
• Managed a fleet of 220+ vehicles and a team of 9 across three locations; recognized with multiple Elite Event invitations and Century Club honors
• Role concluded with family relocation to Chicago

Sales Consultant at Strategic Tax Solutions (2023-12 – 2024-04)

Provided consultative sales support for tax optimization services with focus on lead conversion, client education, and strategic outreach.

• Provided consultative sales support for tax optimization services; focused on lead conversion, client education, and strategic outreach in competitive markets
• Role concluded due to seasonal tax programming

Territory Sales Manager at TEZ Technologies (2019-12 – 2020-08)

Delivered mobile payment parking software solutions to B2B clients. Drove lead generation, cold calling, and account management.

• Delivered mobile payment parking software solutions to B2B clients; drove lead generation, cold calling, and account management
• Supported client adoption through clear process documentation and product education
• Parking industry impacted by pandemic-related market shifts; company restructured

Membership Representative at Nielsen (2019-05 – 2019-08)

Conducted cold outreach and scheduled in-home appointments for consumer data collection and engagement.

• Conducted cold outreach and scheduled in-home appointments for consumer data collection and engagement; ensured accurate reporting and representative sampling
• Role concluded early due to safety concerns in a new city and misaligned expectations

Bachelor of Arts in Communication Management & Leadership – Cleveland State University (2014-12)