Esmail Khaledi

Administrative Manager with solid experience in administration, customer service, and business operations.

Sales consultant at italian appliances company (2023-01 – 2026-12)

• Assisted customers in selecting the right appliances by understanding their needs and preferences.
• Provided product information, demonstrated features, and offered solutions to ensure customer satisfaction.
• Achieved sales targets and maintained strong relationships with existing and potential customers.

Customer Service at Lujain Trading Company (2017-01 – 2018-12)

• Handled customer inquiries and complaints professionally and in a timely manner.
• Provided accurate information about products and services to ensure customer satisfaction.
• Built strong customer relationships and contributed to improving customer retention.

Administrative Manager at Next Plus Company (2015-01 – 2017-12)

• Managed daily administrative operations and ensured the efficiency of office procedures.
• Coordinated with departments, prepared reports, and supported decision-making processes.
• Supervised staff performance, organized schedules, and ensured the achievement of organizational goals.

Diploma in Banking and Insurance