حسين البكار

Experienced Training, Development and Operations Leader with more than 20 years of combined experience across sports, fitness, wellness, education and large-scale recreational operations in Jordan, Saudi Arabia and the UAE. Brings over 13 years of senior operational leadership in Abu Dhabi, managing a diverse portfolio of 34 sports and fitness clubs, 36 swimming pools, two sports complexes and a commercial sports club, with responsibility for team leadership, staff training and development, service standards, SOPs, KPIs, budgets, health and safety, quality assurance and operational readiness. Strong practical experience in employee onboarding, orientation, training delivery, coaching, performance evaluation, staff development and trainer supervision, complemented by recent experience as a Consultant / Teacher Trainer with Queen Rania Teacher Academy, where he delivered structured professional development to 30 Ministry of Education teachers, facilitated interactive learning sessions, assessed participants and supported their ongoing development through digital learning tools including Moodle.

Combines a strong understanding of wellness, fitness, spa, recreation and customer-service environments with a Master's degree in Sports Science and professional teacher-development qualifications. Experienced in multicultural environments and in translating operational standards, procedures and performance expectations into practical training and staff-development activities.

PHYSICAL EDUCATION TEACHER at Ministry of Education (2019-09 – Present)

• Plan and deliver structured physical education, sports and learning programs for children and adolescents.
• Apply age-appropriate teaching, coaching, supervision, assessment and safe participation practices.
• Develop students' physical skills, teamwork, discipline, engagement and personal development.
• Apply effective communication, classroom management and motivational techniques in a diverse learning environment.
• Support a positive, inclusive and respectful learning culture.
• Apply principles of structured learning, assessment and continuous feedback to support participant development.

CONSULTANT / TEACHER TRAINER at Queen Rania Teacher Academy (QRTA)

Nine-month Professional Development Programme

• Delivered structured professional development and training to 30 Ministry of Education teachers covering teaching and learning fundamentals, subject pedagogy, school practicum and professional teacher standards.
• Designed and facilitated interactive weekly learning sessions using adult-learning and participant-centered approaches.
• Conducted microteaching, coaching, observation and formative feedback to support participants' professional development.
• Conducted summative assessment and evaluated participant performance against established learning and professional standards.
• Supported participants through ongoing professional communication and follow-up.
• Used Moodle and digital learning tools to support participant engagement, follow-up, assessment and learning activities.
• Assessed critical writing, inquiry-based research and reflective assignments and maintained accurate assessment records.
• Uploaded and managed grades through digital platforms and participated in moderation and quality-checking processes.
• Contributed to program quality, participant engagement and continuous improvement of the professional development experience.

OPERATIONS MANAGER / SPORTS PROJECT MANAGER at Al Qudra Sports Management Company (2006-11 – 2017-02)

Portfolio: 34 Sports & Fitness Clubs | 36 Swimming Pools | 2 Sports Complexes | 1 Commercial Sports Club

• Led the operational delivery of a large and diverse portfolio of sports, fitness and recreational facilities, ensuring consistent operational, service, safety and performance standards.
• Led multidisciplinary operational teams and supported recruitment, onboarding, orientation, training, performance evaluation and professional development of employees.
• Designed and coordinated staff training and development programs to improve service quality, operational performance and adherence to established standards.
• Conducted interviews, practical assessments and evaluations for candidates including gym trainers, swimming trainers, receptionists, supervisors and club managers.
• Provided orientation, induction, training and ongoing development for employees across different operational functions.
• Supervised and supported trainers and operational personnel, providing coaching, feedback and performance guidance.
• Developed and implemented Standard Operating Procedures (SOPs) and project-specific Operations Manuals covering operational procedures, service standards, health and safety, supervision, emergency response and risk controls.
• Developed and monitored KPIs and performance standards for positions, departments and individual clubs.
• Conducted site visits and operational reviews to identify performance gaps and ensure compliance with required standards.
• Used performance observations, operational reports and management feedback to identify improvement opportunities and follow up corrective actions.
• Prepared weekly, monthly, quarterly and annual management reports covering operational performance, staffing, budgets, inventory, maintenance and service delivery.
• Managed annual operational budgets and monitored P&L-related performance, revenue, costs, inventory and resource utilization.
• Coordinated workforce planning, work allocation, performance management and team development across operational areas.
• Supported the development and implementation of annual activities, competitions and engagement programs to improve customer/member participation and loyalty.
• Coordinated with suppliers and external stakeholders to ensure timely delivery of required products and services while maintaining quality standards.
• Served as a member of the Purchasing Committee and supervised maintenance and delivery teams.
• Conducted operational studies and contributed to the planning and development of new sports projects, including operational requirements, staffing, procedures and resource planning.
• Embedded health, safety, supervision and appropriate professional interaction principles into operating procedures for projects involving children and adolescents.
• Worked in a multicultural environment with diverse operational teams and stakeholders.

MILITARY SPORTS COMPLEX MANAGER at Al Qudra Sports Management Company (2004-03 – 2006-10)

• Managed daily operations of a sports complex incorporating gym, swimming pool, SPA, massage room, recreation area and cafeteria.
• Supervised training programs delivered by gym and swimming trainers to clients.
• Provided training and development support to complex staff and monitored service standards.
• Prepared weekly duty rosters and monthly schedules to ensure effective staffing and operational coverage.
• Supervised SPA, massage and recreation operations, ensuring appropriate service, cleanliness and operational standards.
• Supervised cafeteria operations, including food safety, cleanliness, inventory and sales reporting.
• Prepared and submitted weekly and monthly operational reports to Head Office.
• Monitored complex income statements, operational requirements and maintenance activities.
• Prepared and supervised weekly and monthly sports, activities, competitions and training programs.
• Promoted customer engagement and supported commercial activities within the sports complex.
• Ensured appropriate health and safety procedures were available, implemented and monitored.

PHYSICAL EDUCATION TEACHER at Al Rahmania Private School (2001 – 2003)

• Delivered physical education and sports programs in a school environment.
• Planned and supervised structured sports activities while maintaining safe participation standards.
• Supported students' physical development, teamwork, discipline and sporting skills.

PHYSICAL EDUCATION TEACHER at Ministry of Education (1996 – 2001)

• Delivered physical education programs and supervised sports activities.
• Assessed student performance and supported physical and personal development.
• Maintained safe and structured learning environments.

FOUNDER & PARTNER at Mr. Gym Sports Club (2017 – Present)

• Contributed to the management and development of a fitness and sports business.
• Supported operational planning, customer service, staff coordination and business development.

SPORTS PROJECTS CONSULTANT / FREELANCE at Freelance (2017 – 2019)

• Conducted operational studies and provided consulting support for sports projects.
• Contributed to operational planning, facility requirements and service delivery considerations.

Master's Degree in Sports Science – Yarmouk University (2002)

Professional Diploma in Teacher Education – The University of Jordan in cooperation with Queen Rania Teacher Academy (2023)