Cole Lim
Global Product Service Associate
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About
Energetic and performance-driven technical support cum customer service tenured associate with 5 years of experience mentoring teams, improving performance, identifying opportunities for system enhancement, and successfully defusing the toughest clients in an online operation environment. Excellent written/verbal communication and interpersonal skills with the ability to respectfully interface with executives from various departments and regions around the globe (APAC/EMEA/NA)
Experience
Energetic and performance-driven technical support cum customer service tenured associate with 5 years of experience mentoring teams, improving performance, identifying opportunities for system enhancement, and successfully defusing the toughest clients in an online operation environment. Excellent written/verbal communication and interpersonal skills with the ability to respectfully interface with executives from various departments and regions around the globe (APAC/EMEA/NA)
Education
Degree in Business Management with Second Upper class honours
