Murali Murali

Operations and facilities support professional with over 5 years of combined experience in carpark operations, facilities support, reporting, and vendor coordination, with prior F&B supervisory experience. Brings a steady and practical approach to supporting daily operations, maintaining accurate reporting, and working effectively with stakeholders. Reliable and detail-oriented, with a Diploma in Business Administration and SkillsFuture Career Transition Programme in Facilities Management from Singapore University of Social Sciences.

Project Executive (Carpark Operations & Systems) at STIE Pte Ltd (2024-01 – Present)

Oversee daily operations of the Electronic Parking System (EPS), ensuring optimal system uptime and full compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

• Oversee daily operations of the Electronic Parking System (EPS), ensuring optimal system uptime and full compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
• Manage season parking administration and parking revenue processes, including transaction reconciliation and data integrity
• Prepare monthly financial and operational reports for internal and client stakeholders
• Liaise with stakeholders, authorities, and vendors to resolve operational issues, manage maintenance activities, and ensure timely rectification
• Manage customer enquiries and communications via email and calls, resolving issues related to parking, billing, and system matters while maintaining a service-oriented approach
• Maintain comprehensive records of equipment damage and enforcement incidents for audit and operational review, coordinate with security teams on access control, CCTV monitoring, and follow up on compensation recovery for damages to client property

Technical Assistant (Facilities & Carpark Operations) at SMM Pte Ltd (2021-01 – 2023-12)

Supported daily carpark and facilities operations, including routine inspections and enforcement activities

• Supported daily carpark and facilities operations, including routine inspections and enforcement activities
• Coordinated and escorted vendors and contractors, verifying completion of maintenance and repair works
• Logged and maintained maintenance requests, incident reports, and daily site updates using CMMS / facilities management systems
• Assisted with office administration, documentation, and basic reporting for operational and facilities matters

Outlet Supervisor at Nando's Singapore (2017-01 – 2020-12)

F&B supervisory role

Kitchen Supervisor at Fatboy's Burger Bar (2013-01 – 2017-12)

Kitchen operations and team supervision

Ad-hoc F&B Roles at Self-Employed (2002-01 – 2013-12)

F&B experience in kitchen operations, including food preparation, cooking, and hygiene practices. Skilled in deep frying, grilling, basic cooking techniques, and kitchen setup

Supply Assistant at 1st Transport Battalion (2000-03 – 2002-03)

National Service

Diploma in Business Administration – Edusphere College of Management & Technology (2025-01 – 2026-12)

GCE 'N' Levels – Dunearn Secondary School (1995-01 – 1999-12)

PSLE – Princess Elizabeth Primary School (1989-01 – 1994-12)