Application Engineer at Henkel (Thailand) Limited (2025-10 – Present)
Contract position (1Y). Base Salary 62,000THB, Car allowance 13,000THB, Mobile 900THB
- Responsible for product recommendation, customized product applications, new product demonstration and troubleshooting for customers.
- Recommends solution and perform technical visits (meeting, audits, trials, demonstrations, troubleshooting, etc.) for customers with documentation.
- Works with application equipment to provide solutions to enhance customer adhesives related processes.
- Reports technical results and contributes to customer presentations.
- Works effectively on SBU and/or Regional specific projects.
- Contributes to project plans and helps the team to deliver project goals.
- Manages lab in Chonburi, Thailand and performs the laboratory work (incl.prioritization) for samples coming from customers and report technical results to customers.
- Responsible about adhesives such as hotmelts, epoxy, polyurethane, light cure adhesives.
Sales Manager at TS Coating (Thailand) Co., Ltd (2020-10 – 2025-10)
Base Salary 34,000THB, Position 15,000THB, Car allowance 8,000THB
- Propose products, services, and support to customers.
- Manage customer satisfaction by building, strengthening, and maintaining a good relationship with all accounts.
- Make appointments with customers to present the company's products.
- Document support as the requirement from the customer.
- Support customers after the sale.
Technical Support Representative at Limited (unnamed company) (2019-06 – 2020-08)
Base Salary 41,600THB
- Support for all requests from marketing and sales (Ex. Sample paper panel or panel existing).
- Introduce and promote products and applications to sales and launching products.
- Provide competitive product performance information to verify the competitiveness of own products.
- Work together with a technical service representative for trial application.
- Work together with the regional lab Malaysia team for trial application each of product.
Technical Service Representative at The Valspar (Thailand) (2020-06 – 2020-08)
Base Salary 38,000THB, Car allowances 11,000THB
- Technical Service Role (70%) Responsibility for Packaging Coating.
- Arrange and carry out product training.
- Sharing the information related to customer expectations and product performance with team members both of the Lab team, marketing team, and sales team.
- Participate and lead as part of a product launch to ensure a smooth introduction of the product and internal training to sales.
- Support and focus on time sales service keep in the target.
Quality Control Officer at Corporation Ltd (2018-12 – 2019-02)
- Control product quality to comply with the quality standard.
- Review and update quality and quality audit check sheet.
- Support quality problems by taking quick action to solve the quality problem and follow up on investigation reports from a customer/supplier.
- Quality activities (Ex. Audit & Co check) and trial run.
- Prepare appropriate quality weekly reports.
- Provide pre-sales technical assistance and product education.
- Make technical presentations and demonstrate how a product meets client needs.
- Work on after-sales support services and provide technical backup as required.
- Diagnose and troubleshoot technical issues.
- Prepare reports for head office and keep customer records.
- Other tasks assigned by Technical Service Manager.
Technical Service Chemist at Thai Kansai Paint Co., Ltd (2011-03 – 2018-06)
Base Salary 21,400THB (Total income 45,000THB)
- Responsible for EDP product, contact and servicing customer EDP (E-Coating) product for the automotive and industrial group, analyze the product problem when has complained from the customer.
- Provide technical support and consultation to the customer. The technical problem to achieve solving and maximum customer satisfaction.
- Work with sales teams and R&D teams to get requirements and product development.
- Working on-site line production process and our laboratory room to On-site support trial run and solve troubleshooting for the customer.
- Must send the result weekly and monthly summaries to customers.
- Training and information customers for knowledge of the product.
- Perform Calibration/Validation procedures as scheduled.
- Another one more also responsible for the quality system as well.
- To control the Quality in customer line process for our product.
Technical QA/QC at Inktech & Chemical Co., Ltd (2009-05 – 2010-09)
Base Salary 12,000THB
- To control the Quality of the production process in line process is in the specification for Printing Ink and Chemical products. (The printing ink product for plastic packaging).
- To control the incoming raw material, keep in product specification before transfer to produce inline process.
- Responsible for ISO, GMP, and HACCP document.
- To do the Lab experimental to find the cause of the product problem, the quality is not according to the specification.
- In case the customer informs us about a product problem. I will hurry up to follow in the customer line immediately.
Lab-Chemist (Technical Support MKT and Sales) at GSQ Corporation (2009-10)
ISO 14001:2004 certified position
- Responsible for the sales to achieve sales targets.
- Visit existing clients, provide technical information, and ask about the requirements.
- Provide technical support such as providing technical information to customers.